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Bug on mobile version

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  • #476937

    Chaleur Naturelle
    Participant

    Hello,

    On some landing pages, I noticed that from time to time, the mobile version does not appear and the user sees the desktop version on mobile.

    As soon as I notice it, I update the page and it is working.

    Where is the problem coming from? (a screenshot is attached)

    Arthur

    #476938

    Chaleur Naturelle
    Participant

    Here is the screenshot

    Attachments:
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    #476980

    Chaleur Naturelle
    Participant

    Actually, the problem is not fixed. It is pretty urgent as advertisement is running.

    The homepage and other landing pages where there are a mobile and a desktop version are not working properly
    1. it is the mobile version which is displayed on both the mobile and the desktop
    OR
    2. it is the desktop version which is displayed on both the mobile and the desktop

    Please test the homepage (chaleur-naturelle.fr) on both the mobile and the desktop and you will see the problem. Please note that you should try on the logged out version.

    Thank you for your quick answer

    Arthur

    #476998

    Chaleur Naturelle
    Participant

    The problem has been solved by our developer

    #477186

    Luke Nielsen
    Keymaster

    Hello,

    Glad that the issue is solved. If there’s anything you need, please write me or another member of our help desk team.

    We’re here for you!

    Kind Regards

Viewing 5 posts - 1 through 5 (of 5 total)

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