Can i use your theme on localhost with licence and then revoke for online

Its been more than an hour and you guys havent responsed and its live site and i have given you admin access…

Hello,

Please confirm the permission to deactivate the plugins not related to the theme, I have logged in.

Best Regards

yes you have the permission, i just activated theme and tried to import demo (grocery demo) i have already increase php value to 180 that was requried but still i could not able to import demo niether elementor is working, please check this asap and update me with your response if you are done

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Please do your testing asap and keep me updated because this is our office hours and we might be missing orders. so i would really appreciate if you could get this done asap.

Thank You!

Please note that i am waiting and i dont have much time now as i have been waiting for 2 hours now! and if you cannot solve the issues, please refund the money so that we can buy different theme.

Thank You

Hello,

You need to increase PHP max input vars limit parameter, now it is 1000. You can check the current value for this parameter in your Dashboard -> WooCommerce -> System status. Usually, this parameter is not allowed to be changed on shared hostings so you will need to contact your server providers and ask to increase this limit. Recommended value for this is 5000

I will try to upload demo without the plugins, I see the demo has not been uploaded.

Best Regards

i will contact the hosting now and ask them to increase that value if possible,
yes please, two things are not working, demo cannot be imported, elementor is not working.

Hello,

One more problem is caused by incorrect HTTP and HTTPS configuration: https://domain.com is the actual site URL, however, http://domain.com is used in Dashboard > Settings > General. In this case, it is necessary to configure URLs correctly.

I have uploaded the demo successfully, please check now. You will need to configure it.

Best Regards

It was necessary to assign at least one menu as “Main” in Appearance > Menu, I have assigned one, if it is wrong, assign the proper one.

Best Regards

Thank you so much!, i can see the demo is upload, could you also import other homepage demos? like default, or can i import those demos myself?

also, i am seeing in topbar, the images are missing? for map, email and phone

and how can i solve the url issue? can i simply change it to https in settings > General? or would this cause any issue?

and have you tested elementor? is it working now and could you tell me the issue for the elementor?

Please check this manual if you need to configure the Header: https://xtemos.com/docs/woodmart/header-builder/

The footer is edited in Appearance > Widgets > Footer Columns, 1,2, and so on.

This manual may be useful for widgets configuration: https://xtemos.com/docs/woodmart/widgets/

As soon as you fix PHP max input vars and URL settings, make the full backup of the site and activate the plugins one by one. Please remember that your site is based on Elementor so you should not activate WP Bakery page builder.

If you have any questions please feel free to contact us.

Best Regards

Thanks! i believe i can configure your theme easily specially your documentations are easy to follow i compared it before we bought this theme!

my concern are the follwings as asked above;

i can see the demo is upload, could you also import other homepage demos? like default, or can i import those demos myself?

also, i am seeing in topbar, the images are missing? for map, email and phone

and how can i solve the url issue? can i simply change it to https in settings > General? or would this cause any issue?

and have you tested elementor? is it working now and could you tell me the issue for the elementor?

You can upload other Demos, however, I would recommend uploading certain pages or using the Template library, it allows you to upload the templates you can apply to your site without other numerous pages and products that you do not need and then you will have to sort out and delete.

In any case, you can go to Dashboard > WoodMart > Dummy content and upload other demos. The instruction on the Template library is here: https://xtemos.com/docs/woodmart/templates-library/

You can preview all the templates here: https://woodmart.xtemos.com/wpbakery-elements-library/

Best Regards

also, i am seeing in topbar, the images are missing? for map, email and phone

The problem is caused by incorrect HTTP and HTTPS configuration: https://domain.com is the actual site URL, however, http://domain.com is used in Dashboard > Settings > General. In this case, it is necessary to configure URLs correctly.

Demo does not have all the images, images are provided in slider and on some row backgrounds.

and how can i solve the url issue? can i simply change it to https in settings > General? or would this cause any issue?

Please contact host support, they should configure SSL certificate properly. If you just chnage the URL the site may be crashed.

Elementor works now: https://gyazo.com/69d7fc14d1b509422f82f733b9c09c5a and https://gyazo.com/943643189366119b801b48ebbd5d8c36

Best Regards

actually the purpose of my importing different demo homepages is that i like different sections of different demos, i checked the template library too, do you think i could find most of those section in different demos in this library?

also, could you let me know how can i import this demo header? > https://woodmart.xtemos.com/demo-retail/demo/retail/

instead of building new one

also, i am seeing in topbar, the images are missing? for map, email and phone

The problem is caused by incorrect HTTP and HTTPS configuration: https://domain.com is the actual site URL, however, http://domain.com is used in Dashboard > Settings > General. In this case, it is necessary to configure URLs correctly.

Demo does not have all the images, images are provided in slider and on some row backgrounds.

and how can i solve the url issue? can i simply change it to https in settings > General? or would this cause any issue?

Please contact host support, they should configure SSL certificate properly. If you just chnage the URL the site may be crashed.

Elementor works now: https://gyazo.com/69d7fc14d1b509422f82f733b9c09c5a and https://gyazo.com/943643189366119b801b48ebbd5d8c36

Best Regards

actually the purpose of my importing different demo homepages is that i like different sections of different demos, i checked the template library too, do you think i could find most of those section in different demos in this library?

The template library contains absolutely all the blocks that are used on all the home pages of all the demos as well as other pages of the demo, it is better to use a template library for the existing site than upload a demo package of unnecessary pages.

Please contact host support, they should configure SSL certificate properly. If you just chnage the URL the site may be crashed.

> i updated the URL myself by going to settings and updated it to HTTPS should i undo that?

and when i visit our site on incognito mode or through my mobile, it shows old homepage with divi code, while where im logged in it shows grocery as main page and also at the backend i checked, the grocery is set to be main page, please let me know if this is also related to SSL? and host would configure this?

I suspect that it is a matter of cache, perhaps on the host. You would better find out and ask host support to clear the cache

the value has been updated to 5000 as asked, i have also asked the hosting to configure the SSL, do i need to do anything else before i could start?

I suspect that it is a matter of cache, perhaps on the host. You would better find out and ask host support to clear the cache

> Great! i would do that.

Hi, they are asking to clarify about configuring SSL?
with current settings, the images on topbar are still not appearing. the value has already been increased to 5000

Hello,

Please disable the Login attempts limit plugin while we working on the site and update the credentials.

Best Regards

Hi, Good morning! i just did that and below are the updated password

The host is saying that the SSL is already activated and if need configurations, they asked to clarify what cofigrations are needed from their end, and they have updated the value to 5000 as asked.

Please make sure everything is working fine and i wont be facing any issues later on. although i cleared the cache and now the correct page is showing, but the images on topbar are still not showing correctly, also how can i import different headers from different demos? and revolution sliders?

Hello,

I have disabled the maintenance mode for a minute and checked your site in incognito, it shows the proper home page. https://gyazo.com/cb3e88dbe4bf4bd6ad921951c91ae9e2

The icons are shown properly. The images in the top bar of the header hould be replaced or removed.

Please clarify the issues unresolved.

Best Regards

I see, then i guess for now we dont have any issue, im taking a backup of the site, so please do not change or update anything for now.

also, i would update you if i need anything else after im done wiht backup and start configuration.

Hello,

Sure, I will not touch your site without your request and permission.

I do hope you do not mind closing this topic, it is very long and not convenient to work with. If you have any questions or need any further help, please feel free to contact us on a new topic.

Best Regards

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