can you open ticket #409829

This topic has 16 replies, 2 voices, and was last updated 2 years, 3 months ago by Elise Noromit.

Viewing 17 posts - 1 through 17 (of 17 total)

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October 8, 2022 at 3:55 pm #412077

bobbyyu24
Participant

The header builder is broken when i see it . I did not do anything.

October 8, 2022 at 4:04 pm #412083

bobbyyu24
Participant

it seems it is not the header he put back.
see the demo page. I want that header . what he put is not the same
https://preview.themeforest.net/item/woodmart-woocommerce-wordpress-theme/full_screen_preview/20264492

October 8, 2022 at 4:06 pm #412086

bobbyyu24
Participant

and also. do you guys do not ask permission first before closing the topic?? it seems rude. Even thou you I said thank you. You still has to ask permission to close a ticket.

October 8, 2022 at 4:09 pm #412089

bobbyyu24
Participant

theme builder header is broken after the support touch it. see attach file

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October 8, 2022 at 4:25 pm #412098

bobbyyu24
Participant

header is not overlap

October 8, 2022 at 4:44 pm #412104

bobbyyu24
Participant

FYI, I want my header back to normal as it is in your demo
https://woodmart.xtemos.com/demo-electronics-2/demo/electronics-2/.

it is working fine after you touch it and make some changes of the logo at homepage. the spacing and the slider revolution does not overlap anymore.

October 9, 2022 at 6:39 pm #412236

Elise Noromit
Member

Hello,

I am checking and testing the header it works: https://gyazo.com/2077c9423da31219d13fa5afee2f3099 and https://gyazo.com/287f956f93ce375db90848eac0b669f6

You can create the header or import the header file from the demo folder of the theme: Woodmart/inc/dummy > Select the demo and find the header file JSON and import the header as per the manual: https://xtemos.com/docs-topic/how-to-export-import-headers/

If you have any questions please feel free to contact us.

Best Regards

October 9, 2022 at 8:22 pm #412263

bobbyyu24
Participant

can you return back my header which like this https://woodmart.xtemos.com/demo-electronics-2/demo/electronics-2/ that overlaps the menu in the revolution slider.

Thanks!

October 10, 2022 at 6:06 am #412331

Elise Noromit
Member

Hello,

Please enable this header: https://xtemos.com/docs-topic/how-to-set-default-header-for-website/

If you have any questions please feel free to contact us.

Best Regards

October 10, 2022 at 11:53 am #412414

bobbyyu24
Participant

can you do it for me? Im still confuse.

October 10, 2022 at 11:57 am #412415

bobbyyu24
Participant

can you do it for me? https://woodmart.xtemos.com/demo-electronics-2/demo/electronics-2/ disame like this. that overlaps the revolution slider

October 11, 2022 at 1:58 pm #412774

bobbyyu24
Participant

hello?

October 12, 2022 at 1:53 am #413000

Elise Noromit
Member

Hello,

Please check, I have set that.

Best Regards

October 12, 2022 at 3:30 am #413003

bobbyyu24
Participant

nice it is back, what happen?

October 13, 2022 at 3:47 am #413328

Elise Noromit
Member

Hello,

I see it is overlap header now https://gyazo.com/7f5f7e9ca5c6b76964a2412a534bfb25

Best Regards

October 16, 2022 at 10:28 am #414134

bobbyyu24
Participant

pls close thanks!

October 17, 2022 at 5:13 am #414232

Elise Noromit
Member

If you have any questions please feel free to contact us.

Best Regards
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can you open ticket #409829

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