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Cannot see images of demos in Base Import Section

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #210174

    spongebobsmum
    Participant

    I cannot see any images of the demos in the base import section.

    Did a clean install of the theme twice, still the same problem.

    I have already enabled dummy content import function.

    How can i fix this

    Thank you

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    #210186

    Hello,

    Installing demo content doesn’t create a site that is an identical copy of our demo site because it has a big number of pages and images that take to much time to complete. The placeholder image is used instead. Please add your images.

    Best Regards

    #210190

    spongebobsmum
    Participant

    I have added the image, its uploaded to my first post.

    As you can see the example images are not displaying.

    Please advise how to fix. Thanks

    #210215

    Hello,

    Please deactivate all the plugins not related to the theme and switch the parent theme, and provide the site admin access to the private area.

    Best Regards

    #210256

    spongebobsmum
    Participant

    Please see below

    #210257

    spongebobsmum
    Participant

    Further to what i just sent a moment ago, I also found this strange issue.

    Please advise

    #210269

    spongebobsmum
    Participant

    Further to the above, I have closed my browser down, cleared all history and cache.
    reinstalled my web browser from a fresh install
    reinstalled a fresh wordpress
    reinstalled woodmart fresh.
    restarted pc twice.

    It still showing the same problem.

    This was working just fine on my browser last week, i was able to see the demo previews.

    Allot of elements appear broken, i do not understand why.

    I am using Google Chrome. My developer is facing the same problem on their end.

    #210316

    Hello,

    Domain with www and without www is one and the same that is why you see one registered domain. It is ok. You theme has been activated and works well.

    I am checking the Base import and all the images are working: https://gyazo.com/2b353a050d20fe47e10feee25a93ea38

    I have checked also and get sure adding images working well: https://gyazo.com/7794951047a2feb8b497ba168a8e71c3

    Please check all and clarify the problem if any.

    Best Regards

Viewing 8 posts - 1 through 8 (of 8 total)