Cannot Update theme from within wordpress
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I need a direct instructions to remove the authentication token for woodmart so that I can authenticate it and then successfully download the theme update.
Please provide steps on how to do this.
I cannot provide any login/access details to our wordpress due to company policy.
I have read that the solution above was done for someone here, I request the exact steps please. thank you
Hello,
Try to do the following to update the theme:
1. Go to Dashboard -> WoodMart -> Theme License and deactivate the theme.
2. Go to Dashboard -> Updates and click on Check Again.
3. Activate the theme with your purchase code again.
4. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates.
If it does not help, make the full backup of your site and update via FTP https://xtemos.com/docs/woodmart/update-theme-2/
If you need help, provide FTP and admin dashboard login access to the private area.
Best Regards.
.
