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Cannot update theme

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #236249

    madprod
    Participant

    Hi, we are unable to update the theme from version 5.1 to 5.2, below the error that appears:
    C’è stato un errore durante l’aggiornamento di Woodmart: Il pacchetto non può essere installato. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

    #236310

    Hello,

    Try to do the following to update the theme:

    1. Go to Dashboard -> WoodMart -> Theme License and deactivate the theme.

    2. Go to Dashboard -> Updates and click on Check Again.

    3. Activate the theme with your purchase code again.

    4. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates.

    If it does not help, make the full backup of your site and update via FTP https://xtemos.com/docs/woodmart/update-theme-2/

    If you need help, provide site admin as well as FTP access to the private area.

    Best Regards

    #249010

    Alexsandy121
    Participant

    HellO
    I am getting error in this file https://prnt.sc/vykiae when i update the site its gives me error i need your help to slove the issue there are lot of issue coming my site

    #249044

    Hello,

    Provide site admin as well as FTP access to the private area.

    Best Regards

    #249222

    Alexsandy121
    Participant

    Hello Please check And fix the issues

    #249385

    Hello,

    The theme has been updated. Please check the site.

    Best Regards

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Viewing 6 posts - 1 through 6 (of 6 total)