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Cannot update Woodmart theme

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  • Author
    Posts
  • #569158

    g.zein
    Participant

    cannot update woodmart them, i purchased my own subscription, changed the license to my number and i cannot update the woodmart them from 7.4.3 to 7.5.1 ,
    MESSAGE I GET: Update failed: Download failed. Unauthorized
    please help , thank you

    #569222

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for purchasing our theme and contacting our support center.

    Please disable any plugins not directly related to our theme and provide us with your admin access details. We will log in to your dashboard and investigate the issue. Please ensure that you only keep the following plugins that are necessary for our theme to work correctly:
    – WoodMart core
    – WooCommerce
    – Elementor/WPBakery Page Builder

    Thank you in advance.

Viewing 2 posts - 1 through 2 (of 2 total)