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Cant add Extra fields to Single product page maked by “Layouts” with Elementor

Viewing 11 posts - 1 through 11 (of 11 total)
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  • #480035

    liviu.lucreaza
    Participant

    Hi, im trying to add some custom fields with a plugin, i tryed 5 different plugins and no one work if i have activated template with elementor for single product, on Layouts by Woodmart.

    I tryed to deactivate all plugins, updated theme to the last version, i tryed it on new clean wordpress.

    I tryed 2 different types of plugin,
    1 Plugin add the new fields to product page.
    Other plugin add a table with discount price formula.
    Boht plugin can be displayed on product page by selecting location:
    Ex1: Before Add to Cart button (https://prnt.sc/F7U-jjeuwdqW)
    On the product page Template i added element “WooCommerce Hook”(https://prnt.sc/1HYSgilQdbys) but the table still not displayed on the product page.

    If i disable template, the table or custom fields are displayed. (https://prnt.sc/5x9wUKdyZzPy)

    Can you please help me with this problem

    #480085

    Hello,

    First of all please update the new version of the theme “WOODMART WordPress NEW: 7.2.4 RELEASED” and update the required plugin and check the issue.
    https://xtemos.com/docs-topic/update-the-theme/

    We hope this will resolve your issue and if not then please write back to us again and we will check again.

    Best Regards.

    #480346

    liviu.lucreaza
    Participant

    I do the update, but its not help bro

    #480471

    Hello,

    Your elementor widget panel is not loading. Please deactivate the third party plugins on your site and let me know.

    Best Regards.

    #480489

    liviu.lucreaza
    Participant

    Bro, i tryed different browser and its work fine, on other leptop, the same, is loading elementor widget zone.
    Just try to delete cache or try another browser or try to join from incognito mode, it could help.

    #480502

    liviu.lucreaza
    Participant

    Whatever, i created a new demo test WordPress instance with required plugins only, here you can make test, deactivate plugins if you need, all conmtent is from last demo woodmart.
    Link: https://ondevsite.com/
    Credentials the same(see private content)

    #480724

    Hello,

    Actually, your mentioned concern is specifically related to a third-party Plugin for which you might need to contact the respective Plugin Support because according to the Envato Policy, we don’t provide Support for the third-party Plugin issues.

    Best Regards.

    #480734

    liviu.lucreaza
    Participant

    Yes bro, it took 4 days to tell me this.
    Plugins works with woocommerce standard template but with woodmart layout it doesn’t work. Now the plugins support tell me that the plugin works with woocommerce, the problem is in the single product page which is created by Elementor plugin with WoodMart widgets.

    Paradoxically, no one wants to help, the problem persists.

    Thank you for your time! Good Luck

    #480926

    Hello,

    Can you please check it now after removing the browser cache. Please check the product URL given in the private content.

    Best Regards.

    #481031

    liviu.lucreaza
    Participant

    Its showing table. Cool, ty
    awww, just needed to add an element… hmm

    #481071

    Most Welcome!!!.

    I’m so happy to hear you are pleased with the Theme and Support. XTEMOS strives to deliver the best customer experience, and it makes our day to hear we have accomplished that.

    We count ourselves lucky to have you as a customer. You can always reach us at any time. We are always here to help you.

    Thanks for contacting us.
    Have a great day.

    Topic Closed.
    Best Regards.

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