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Can't Update

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  • April 22, 2020 at 4:50 pm #189229

    Tyrone12K
    Participant

    Hi!

    I can’t update the Theme.
    Screenshot in the Attachments.

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    April 22, 2020 at 8:06 pm #189266

    Elise Noromit
    Member

    Hello,

    Try to do the following to update the theme:

    1. Go to Dashboard -> WoodMart -> Theme License and deactivate the theme.

    2. Go to Dashboard -> Updates and click on Check Again.

    3. Activate the theme with your purchase code again.

    4. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates.

    If it does not help, make the full backup of your site and update via FTP https://xtemos.com/docs/woodmart/update-theme-2/

    If you need help, provide FTP access to the private area.

    Best Regards

    April 23, 2020 at 9:05 am #189376

    Tyrone12K
    Participant

    It works with the “Easy Theme and Plugin Upgrades” Plugin and Install the Theme new.
    Thanks!

    Best regards.

    April 23, 2020 at 11:59 am #189426

    Elise Noromit
    Member

    You are welcome! If you have any questions please feel free to contact us.

    Best Regards

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