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Can't update the theme

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  • May 20, 2021 at 8:05 am #293901

    belencitax
    Participant

    Hi, i can’t update the theme woodmart from 5.3.6 to 6.0.4.
    This message appears:

    An error occurred while updating Woodmart: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

    can you help me?
    Thanks!

    May 20, 2021 at 12:30 pm #294009

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Try to do the following to update the theme:

    1. Go to Dashboard -> WoodMart -> Theme License and deactivate the theme.

    2. Go to Dashboard -> Updates and click on Check Again.

    3. Activate the theme with your purchase code again.

    4. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates.

    If it does not help, make the full backup of your site and update via FTP https://xtemos.com/docs/woodmart/update-theme-2/

    If you need help, then provide admin panel login and ftp details.

    Regards.
    Xtemos Studios

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