cart

Good evening,
We have translated some items on the cart page, such as the text: add coupon – subtotal – delivery into Italian. What should we do? The plugin you recommended for language translation doesn’t work!

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Hi lararoma87,

Thanks for reaching to us and appreciate your patience.

+ In order to change / translate words. Please make sure you synced the strings first before changing / translating WooCommerce, WordPress Cores file, WoodMart Core plugins and WoodMart theme. You can refer to article

https://xtemos.com/docs-topic/theme-translation/
https://xtemos.com/docs-topic/how-to-make-woodmart-multilingual-with-wpml/
https://www.youtube.com/watch?v=H7zUPEACLRQ

+ You are also need to select the language for the backend and theme settings for admin from the admin user profile, please edit the user’s profile and then select the language for that user it will show the same on the backend.

+ Some strings related to Wishlist / Compare / Login & Register page, you can change in Theme Settings > Shop or Theme Settings > My account https://prnt.sc/W8Tt95stG3YC

Regards,
Hung PD

Good evening,
We followed your guide, but we still can’t translate some of the items that are still in English on our client’s website, such as:
on the cart page, the item: subtotal – delivery – add coupon, etc.
Can you help us? Maybe the plugin isn’t working?
Ilaria

Hi lararoma87,

To assist you in the best possible manner, I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.

Regards,
Hung PD

Good morning,
We’re forwarding you the login credentials as per your request.

Hi lararoma87,

Please make sure you synced strings and translate WooCommerce-related plugins as well.

Regards,
Hung PD

Good evening,
We tried, but it doesn’t work… that’s why we’re asking for assistance!

Hi lararoma87,

Thanks for your patience.

1. Add a coupon

This is a known issue, you can read more here: https://wordpress.org/support/topic/add-a-coupon-text/

2. For other strings, you can try with Loco Translate. For specialized assistance and potential solutions, I kindly suggest that you reach out directly to the WooCommerce plugin’s support team https://wordpress.org/support/plugin/woocommerce/, who are better equipped to provide you with the guidance you requires.

Regards,
Hung PD

We couldn’t do it but the client wants to write it in Italian, can you help us urgently!!

Hi lararoma87,

Thanks for your patience.

Please provide me translated strings, I will help you to do it.

Regards,
Hung PD

Good evening,
the strings we need to translate are:

Add a coupon
Delivery
Subtotal
Delivers to

We look forward to your help, thank you.
Ilaria

Hi lararoma87,

Thanks for your patience.

I passed the topic to our developers. After checking your site in more detail, we can see that you are using the Gutenberg Cart block, which is not related to our theme. To confirm this, you can test it with a default WordPress theme.

As a solution, you can replace the Gutenberg Cart block with the default Cart shortcode. In this case, the translations will start working correctly.

Regards,
Hung PD

Can you explain how we need to do this? Do we need to access the back end of the cart page? Can you help us?

Hi lararoma87,

Thanks for your patience.

You need to replace the Cart and Checkout pages blocks with the following shortcodes:

Cart page: [woocommerce_cart]

Checkout page: [woocommerce_checkout]

Regards,
Hung PD

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