Home Forums WoodMart – Premium Template Change dimensions promo popup

This topic contains 9 replies, has 2 voices, and was last updated by Elise Noromit Elise Noromit 4 days, 16 hours ago.

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  • Author
    Posts
  • #207319

    miluga
    Customer

    Hello.

    I want to change the width size of my promo popup like the demo example, see the attached picture.

    Thanks

    Regards

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    #207335

    Hello,

    You can set the width you need in the Theme Settings > Shop > Promo popup.

    Best Regards

    #207381

    miluga
    Customer

    Thank you

    I did it, but the popup width doesn’t change. What is the matter?

    Regards

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    #207390

    Hello,

    Please clean the cache and check again.

    Best Regards

    #207600

    miluga
    Customer

    Hello

    I cleared cache but currently Only working when I’m logged like admin.

    Thank you

    Regards

    Private Content Hidden
    #207633

    Hello,

    Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, if the problem remains, leave the plugins not activated and provide the site admin access to the private area

    Best Regards

    #207665

    miluga
    Customer

    Hello
    I wont change the theme to check the problem. Because the popup is a woodmart feature. So I cant checked if that popup working.

    What should I do?

    Thank You
    Best Regards

    #207735

    Hello,

    Please provide the site admin access to the private area I will check the settings and plugins.

    Best Regards

    #207922

    miluga
    Customer

    Ok

    Best Regards

    Private Content Hidden
    #208035

    Hello,

    Please make the full backup of your site and update the theme https://xtemos.com/docs/woodmart/update-theme-2/

    If the problem remains, deactivate all the plugins not related to the theme and switch the parent theme, check the issue, if the problem remains, leave the plugins not activated and provide the site admin access to the private area

    Best Regards

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