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Change the background menu

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  • #443936

    Impex
    Participant

    Hello
    You can help us change the background from the menu, we can’t do it at all.

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    #444207

    Hello,

    This is basically a HTML Block for the Mega Menu being used. So, you can go to Dashboard > HTML Blocks > there edit the respective Block being used > and under that Block you would be able to change it.

    As we have confirmed this is purely not a background color but a background image under this HTML Block: https://snipboard.io/DPp4tL.jpg

    So, you need to edit the Section in this HTML Block > and go to its Style tab > there you can find the Image to change as shown in above image.

    Best Regards

    #444336

    Impex
    Participant

    Changes are made but without success.

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    #444549

    Hello,

    Sorry to hear about the inconvenience but can you please once make sure your WoodMart theme and Core plugin is updated to the latest version and then check back the issue again on your Site. The latest version of the Theme running is 7.1.3 and the Core version running is 1.0.36. If it is not updated then you can update the Theme and Core following the Documentation Guide: https://xtemos.com/docs-topic/update-the-theme/

    If the issue still persists after updating the Theme and Core plugin, then could you please once try deactivating all the third party Plugins on your Site, remaining the Theme required ones activated. If the issue gets resolved, then reactivate them one by one to see which Plugin is causing the issue. If this doesn’t work for you then once also, try to activate the Parent Theme on your Site if you are using Child Theme on your Site.

    If somehow the issue still persists, then please take complete Backup of your Site first, then provide us the WP-ADMIN Login details of your Site in the Private Content field along with the permission to completely debug your Site which includes deactivating all the third party Plugins and removal of on-Site Customization changes too, so that we can thoroughly check this issue on your Site and assist you accordingly.

    Best Regards

    #448817

    Impex
    Participant

    ok

    #448887

    Most Welcome 🙂

    Thanks for contacting us.

    Have a great day 🙂

    Topic Closed.
    Best Regards.

Viewing 6 posts - 1 through 6 (of 6 total)

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