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Changes in theme header not getting saved always to the waiting and waiting.

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  • #275458

    orangesyndicate21
    Participant

    Changes in theme header not getting saved always to the waiting and waiting.

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    #275509

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    if the problem remains, even after the plugins deactivated, please, provide your site admin access to the private area.

    Please confirm the permit for us to deactivate the plugins not related to the theme and switch to the parent theme for the while of checking what may take up to 15 minutes.

    Best Regards

    #275620

    orangesyndicate21
    Participant

    i have deactivared all other plugins but issue is still there please check i have add the admin acces in private content

    #275762

    Hello

    Try to disable mod_security on your server. It seems to block Header Builder’s “save” requests. Contact your hosting provider for help on this matter.

    Kind Regards

Viewing 4 posts - 1 through 4 (of 4 total)