This topic contains 22 replies, has 3 voices, and was last updated by Aizaz Imtiaz Awan Aizaz Imtiaz Awan 1 month, 1 week ago.

Viewing 23 posts - 1 through 23 (of 23 total)
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    Posts
  • #270344

    ccomm
    Customer

    Hello,
    The delivery field in the checkout page is in two columns in one is written delivery and the other must contain information about the methods of delivery, the space that remains, however, is too small.
    Can I
    make use of the entire area of
    box and the title Delivery should be at the top?

    Attachments:
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    #270368

    Hello,

    I saw the screenshot you attached.

    From where did you add the elements to the checkout page because they are not supposed to be there by default??

    Also provide the URL of the website to check it myself and help you out accordingly.

    Regards.
    Xtemos Studios

    #270370

    ccomm
    Customer

    Hello,
    I did not manually add anything myself appearing there after installing the modules

    Private Content Hidden
    #270376

    Hello,

    I tried to visit your website but it is not working. Please make sure that your website is working to check it myself and help you out accordingly.

    Screenshot for Clarification: https://prnt.sc/10bai7t

    Best Regards

    #270380

    ccomm
    Customer

    Hello,
    Would you try again site works

    • This reply was modified 1 month, 2 weeks ago by  ccomm.
    #270501

    Hello,

    I have visited your website and there is no such issue as you mentioned.

    Screenshot for Clarification: https://prnt.sc/10bvrjx

    Please clear cache and check back.

    Best Regards

    #270628

    ccomm
    Customer

    Hello,
    Thank you!
    However, I do not see any change and I do not have an active cache.

    Attachments:
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    #270631

    ccomm
    Customer
    #270634

    ccomm
    Customer

    This is a demo of the client part of the module:

    http://demo.speedy.bg/wordpress/

    https://www.loom.com/share/5bfc27215eef4dbfa1ea07d2da1dfd38

    I guess now you will understand what I mean.

    • This reply was modified 1 month, 2 weeks ago by  ccomm.
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    #270670

    Hello,

    I watched the video you attached and visited your website.

    The issue seems to be with the third party module that you are trying to use not from our theme.

    Please try asking their support for help.

    Best Regards

    #270706

    ccomm
    Customer

    Hello,

    How will it be from the modules? Even if they are turned off and I only have the standard delivery methods, it is still the same.
    This part of the table is divided into two columns. Look at it now in the mine these delivery methods are stopped. Only flat rate, lacal pickup and free shiping are activated. Simply by activating these modules they have to display content that cannot be fit in this small space. I also have support for the modules, but I can’t explain to them that the problem is with their modules I’m sure they will say to contact you because this is from the design of the theme.

    • This reply was modified 1 month, 2 weeks ago by  ccomm.
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    #270738

    ccomm
    Customer

    https://xtemos.com/forums/topic/small-checkout-opimization/
    In this topic, the person is looking for the same as me, but I do not see what the solution is

    #270956

    Hello,

    I’m sorry for the inconvenience, but we still don’t quite understand what is wrong with our theme here.
    Let us investigate this issue on your website. Could you please send us your admin access where both default and our theme are installed? We will switch between themes and check what is different on the checkout page.

    Kind Regards

    #271027

    ccomm
    Customer

    Hello
    it doesn’t make sense to check anything. I haven’t checked how it is with the main theme because I intend to use woodmart and I explained to you what my problem is. I will fix it somehow.
    Greetings!

    #271141

    Hello,

    We just tried to understand if it is our theme problem or not. Eventually, you see that it is not something related to our theme. Most likely, it is not a problem at all and it is actually how the payment gateway works in general.

    Kind Regards

    #271147

    ccomm
    Customer

    Hello,

    So it is with the Storefront.
    I called it a problem because it is a problem for me and I asked you for help because you know the individual elements and blocks of the theme to say how I can this field is not divided into 2 columns.
    Otherwise, your theme is wonderful! You did a really good job.
    Ignore this ticket.
    I will open a new one just to ask about the mobile menu with the categories whether I have to create them manually or there is a way to automatically add all categories and sub categories

    Greetings!

    #271155

    OK, no problem. So we close the topic but feel free to contact us if you have any further questions.

    #271164

    ccomm
    Customer

    Hello,
    only last before I closed the ticket from the support of the module they gave me this code, which should do what I want, but nothing changes if you can look at it.
    .lpp-shipping-package-wrapper th,
    label [for = “shipping_method_0_local_pickup_plus”] {
    display: none! important;
    }

    tr.cart-subtotal + tr {
    display: table-cell! important;
    width: 100%! important;
    }

    tr.cart-subtotal + tr> th,
    tr.cart-subtotal + tr> td {
    display: block! important;
    width: 100%! important;
    }

    tr.cart-subtotal + tr .shipping__list_item {
    width: 100%;
    display: block! important;
    text-align: left! important;
    }

    #271190

    Sorry, but you’d better consult with the plugin developer about this. They developed this code and we don’t know how exactly it’s supposed to work.

    #271512

    ccomm
    Customer

    Hello,

    This is custom css

    #271567

    Hello,

    Yes, but it is provided by your plugin developer. So you need to ask its support for help.

    Kind Regards

    #271710

    ccomm
    Customer

    Thank you!
    You were very helpful.

    #271713

    Hello,

    We are thrilled that you loved your experience with XTEMOS,We put customer experience and satisfaction as our priority, and your words reaffirms the hard work we put in every day.

    So thanks for your kind words and we look forward to seeing you again.

    Let us know if thereโ€™s anything else we can do for you! You can always reach us at any time. We are always here to help you.

    please, help us improve our theme and servicing by filling the following quiz
    https://8uehqcg4tjy.typeform.com/to/IgyV2EiP
    it won’t take more than 2 minutes of your time ๐Ÿ™‚

    Have a wonderful day.

    Topic Closed.
    Best Regards.

Viewing 23 posts - 1 through 23 (of 23 total)

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