Checkout Page Structure Corrupt?

When we test your checkout page with provided tool we don’t see the errors from your screenshots. Here is a screenshot https://gyazo.com/65a746d214d61c35fb9ab5c0d75c530b

[Little Panda]

Hi. It is what Gtranslate passed to us. We think they were saying that the errors are found on the checkout page. We are not clear why they included the ‘success’ page screenshot.

I will ask them to explain the steps they made to get the stray tag errors then get back to you shortly.

Thank you

• This reply was modified 8 months, 2 weeks ago by Little Panda.

In this case, you need to clarify how to reproduce this issue and try to reproduce it on your website. Then, send us step-by-step instructions on how we can see this on your website, too. Currently, we don’t understand where the problem is on your website and how to reproduce it.

Kind Regards

Hi. The Gtranslate plugin developers outline the steps to get the checkout page errors as follows:

‘On the checkout page, there are tags that are not closed as expected.
You can ask them to navigate to the checkout page and press ctrl + U
Copy code of the source code and paste it into https://validator.w3.org/nu/#l2379c89 and use the option in the attached image.’

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Hmmm. We just noticed that a checkout address plugin may be causing the issue which Gtranslate wrongly said was a theme related issue.

We deactivated that plugin and the stray tags are no longer present.

Great, we are glad that you sorted it out. Let me know if you still have any questions on this topic.

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