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Clients could not see prices

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  • #465099

    shop
    Participant

    Hello!

    I have trouble on the website that clients when they log in to their account and then move to the shop page could not see prices and add any to their cart or any products.

    Sending you images of the problem:
    https://ibb.co/3hvwn0V
    https://ibb.co/XDZFTNW

    Best regards,
    Alex

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    #465142

    Hello,

    Please deactivate all the plugins except these ones:

    Slider Revolution
    WPBakery Page Builder or Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards

    #465157

    shop
    Participant

    Hello!
    This error causes by the plugin “Booster Plus for WooCommerce

    I will send you the website details.

    Best regards,
    Alex

    #465733

    Hello,

    Unfortunately, we cannot log in. The access is not valid.

    Please fully back up your site and check the issue on the Storefront theme to detect if our theme causes the problem. Storefront is a free theme developed by WooСommerce.

    Best Regards

Viewing 4 posts - 1 through 4 (of 4 total)