Home › Forums › WoodMart support forum › Colour SWATCHES Not display Correct and not clickable
Colour SWATCHES Not display Correct and not clickable
- This topic has 18 replies, 2 voices, and was last updated 2 years, 9 months ago by Elise Noromit.
-
AuthorPosts
-
February 13, 2022 at 4:05 pm #352591
GsmloverParticipantColour SWATCHES Not display Correct and not clickable
and shoes size also not clickable please see attachment imageAttachments:
You must be logged in to view attached files.February 14, 2022 at 12:58 am #352680
Elise NoromitMemberHello,
Please make sure all the attribute and attribute items slug are in Latin letters, if they are and it does not work, insert the site admin access into the Private content below the message area. We will take a closer look.
Best Regards
February 14, 2022 at 2:40 am #352690
GsmloverParticipantPlease check what is the issue
February 14, 2022 at 12:16 pm #352825
Elise NoromitMemberHello,
Please update all the plugins in Appearance > Install plugins: https://gyazo.com/b529c07a4b9e689c0aea5bad72b07504
Let us know if the problem persists.
Best Regards
February 16, 2022 at 2:03 am #353347
GsmloverParticipantAll Plugins are updated but the problem is same.
February 16, 2022 at 11:44 am #353482
Elise NoromitMemberHello,
You have enabled the catalog mode: https://gyazo.com/a37272b7939ede6e58382bc878b9f9c5
Now it works: https://gyazo.com/797d81f96b2a3f3049596ccfac51e27f
Best Regards
February 16, 2022 at 7:44 pm #353601
GsmloverParticipantDisplay double colour and shoes size and how to remove double colour or shoes size
please check screnshotAttachments:
You must be logged in to view attached files.February 17, 2022 at 12:13 am #353653
Elise NoromitMemberHello,
In order to deactivate the attribute, navigate to Products > Attributes > enter the attribute and disable “Show attribute label on products”
If you have any questions please feel free to contact us.
Best Regards
February 17, 2022 at 4:28 pm #354020
GsmloverParticipantOne thing is still there please check screenshoot
Attachments:
You must be logged in to view attached files.February 18, 2022 at 1:04 am #354083
Elise NoromitMemberHello,
You can disable it in the Theme settings > Single Product > Show /hide elements: Show attributes table after short description, you need to set “OFF”
If you have any questions please feel free to contact us.
Best Regards
February 18, 2022 at 6:40 am #354116
GsmloverParticipantThank you that is work fine
But We make our own products, so we have the size of the shoes we have. They will come to your theme. But the same product that people have to order by telling the size of their shoes, how will that option come?February 19, 2022 at 12:09 am #354363
Elise NoromitMemberHello,
If I follow you well, you want to create a variable product, please check this manual: https://xtemos.com/docs-topic/variable-products-and-swatches/
Best Regards
February 19, 2022 at 2:14 am #354386
GsmloverParticipantI am already using variables product My question is We make our own shoes products, so we have the size of the shoes Clara which we made for size 4 and i display on the website that i have clara shoes 4 size, with this Variables work fine. But the same product Clara shoes that people have to order by telling the size of their shoes, which size we dont already made how will that option come?
February 19, 2022 at 3:34 pm #354523
Elise NoromitMemberHello,
I am afraid I do not follow you.
You have shoes, you know what sizes you have, 4, 5, 6. You create attribute “size”, then you create attribute items: 4,5,6 and you add these attributes to the product, and basing these sizes you create variations. The buyer comes to the page, chooses the size, and adds it to the cart, If he needs 7 sizes, it is not available in your store, and he cannot choose it.
Best Regards
February 19, 2022 at 4:32 pm #354529
GsmloverParticipantyes you are but we are hand to made company. we made shoes according to customer. shoe size, leather, sole etc.
now how i can made option that customer can order according to there requirement. if shoe size not available according to customer.- This reply was modified 2 years, 10 months ago by Gsmlover.
February 19, 2022 at 4:38 pm #354534
GsmloverParticipantHow can customer order shoe size 7 according to there requirement.
February 20, 2022 at 7:57 pm #354656
Elise NoromitMemberHello,
I still cannot catch the idea. Do you want to show the custom size specification? If you do, please check this manual: https://xtemos.com/docs-topic/size-guides/
Could you show the product sample you want to create? Or try to compose the layout or something. If the size guide is not what you want.
Best Regards
February 21, 2022 at 2:33 am #354685
GsmloverParticipantYes sure i post the product link that what i want and please check screenshot for better understanding
Attachments:
You must be logged in to view attached files.February 22, 2022 at 12:03 am #354942
Elise NoromitMemberHello,
Please deactivate all the plugins except these ones:
Slider Revolution
WPBakery Page Builder or Elementor
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVGIf the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.
In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.
Best Regards
-
AuthorPosts
- You must be logged in to create new topics. Login / Register