Home Forums Basel – Premium Template Cookie confirm problems

This topic contains 6 replies, has 2 voices, and was last updated by Elise Noromit Elise Noromit 2 days, 9 hours ago.

Viewing 7 posts - 1 through 7 (of 7 total)
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  • #160347

    filipposK
    Customer

    Hello Xtemos Team,

    I have a problem with my cookie confirm only from mobile phones.
    Every time I change the page, I have to confirm the cookies again. I think my site does not accept the confirmation. I also tried it from mobile phones from friends and I have the same problem.
    I would be grateful for every tip and help

    Best regards

    Filippas

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    #160445

    filipposK
    Customer

    Hello again,

    Sorry the problem is not only on mobile phones but by all devices.

    Best regards
    Filippas

    #160477

    Hello,

    Make sure you have set “1” in Cookies version of the Theme settings > Shop > COOKIE LAW INFO

    Best Regards

    #160525

    filipposK
    Customer

    Hello,
    I had on “0” and changed before one hour to “1” and have still the same problem. Does it take more time?

    Thank you.

    Filippas

    #160555

    Hello,

    Please deactivate all the plugins not related to the theme and check the issue. It is a plugin conflict.

    Best Regards

    #160658

    filipposK
    Customer

    Hello,

    Here is a list of the plugins:

    Billbee,Classic Editor,Cloudflare,CMB2,Contact Form 7,Essential WPBakery Page Builder ,FTC Importer,FV Player, Mailchimp for WordPress,Mega Addons For WPBakery Page Builder,Mega Main Menu,Pixel Caffeine,Real-Time Find and Replace,Recent Posts Widget Extended,Redux Framework,ShortPixel Image Optimizer,Simple Twitter Tweets,Slider Revolution,ThemeFTC,Ultimate WP Mail,Variation Swatches for WooCommerce,WooCommerce,WooCommerce Admin,WooCommerce Shipment Tracking,WooCommerce Stripe-Gateway,WP HTML Mail,WP HTML Mail – WooCommerce,WP RSS Aggregator,WPBakery Page Builder,XTEMOS Post Types plugin,YITH WooCommerce Ajax Product Filter,YITH WooCommerce Compare,YITH WooCommerce Wunschliste,Yoast SEO Premium

    Can you please tell me wich of the plugins are not related to the theme?

    Thank you

    Filippas

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    #160709

    Hello,

    Here is the list of the plugins which relate to the theme:

    Contact Form 7
    Mailchimp for WordPress
    Recent Posts Widget Extended
    Safe SVG
    Slider Revolution
    WooCommerce
    WPBakery Page Builder
    XTEMOS Post Types plugin

    Deactivate all the excepting them

    Best Regards

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