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Critical error when activating WooCommerce after installing the theme

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #710966

    atiam1982
    Participant

    Hi, my website loads correctly (I closed the previous thread too quickly.), but I’m still experiencing an issue with the header. Even after several attempts to update it — including uploading my own logo and adjusting the header settings — the default Woodmart header with the Woodmart logo continues to appear. This happens in all browsers, including incognito mode, so it doesn’t seem to be a local caching problem.

    I’ve already tried:

    uploading a new logo,

    changing and saving header settings,

    clearing cache,

    checking the site in different browsers and in incognito mode.

    Despite these steps, the original Woodmart header is still displayed.
    Could you please check what might be causing this and advise how I can fix it?

    Thank you!

    #711060

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Sorry to hear about the inconvenience. Kindly, please share your Site WP-ADMIN Login details in the Private Content field so that we can check this concern on your Site and help you out accordingly.

    Best Regards

    #711163

    atiam1982
    Participant

    hi – in prv 🙂

    #711212

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    This demo is using a custom header on the home page that is why changing is not working on the home page because you are editing the default header. Woodmart theme provides the option to create different headers for different pages: https://xtemos.com/docs-topic/how-to-set-different-header-for-specific-page/

    You can check the custom header for a home page and edit this header or change it with the default header.
    https://xtemos.com/docs-topic/options-for-pages/

    Best Regards

    #711250

    atiam1982
    Participant

    I know. But …. 😉 This is about the tenth page I’ve built with Woodmart, and normally the page editing screen always includes the section with layout settings — the one where you can choose the header, enable/disable the sidebar, select the page layout, etc.

    On this particular page, that entire section is missing.
    When I open the page editor, there is no panel under the page title where these layout options should appear.

    It looks as if this settings section is disabled or has disappeared only for this one page.

    Could you please help me understand why these options are not available and how I can restore them?

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    #711256

    atiam1982
    Participant

    Additionally, when I view the page the logo I placed in the header is not visible. However, when I open the frontend view, I can see the logo that I edited in the default header assigned to the website.

    The problem, in my opinion, is not related to the selected header or editing the wrong template. It looks more like the backend panel is not updating or not reflecting the actual frontend changes.

    It looks as if this settings section is disabled or has disappeared only for this one page.

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    #711259

    atiam1982
    Participant

    secend view

    #711295

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Your issue has been resolved. I have changed the logo on your site in the home page.

    You can access the home page settings from:

    Clicking “Edit with Elementor” > Clicking the Page Settings in the Top-left corner and there you will see the available page-related options.

    See Screenshot for better understanding: https://postimg.cc/7bjqrp5f

    In this screenshot you can see that you are using the “Header Jewellery overlap” header on the home page. You need to edit this header to see the changes on the home page.

    Best Regards.

Viewing 8 posts - 1 through 8 (of 8 total)