Custom Tabs and Translation

I have enabled the Custom Tabs from the theme settings, i have edited them, translated them with WPML and activated them all. But they are not showing up on my second language. The main language of my lite is EN

Hi support-9584,

Thanks for reaching to us.

+ In order to change / translate words. Please make sure you synced the strings first before changing / translating WooCommerce, WordPress Cores file, WoodMart Core plugins and WoodMart theme. You can refer to article

https://xtemos.com/docs-topic/theme-translation/
https://xtemos.com/docs-topic/how-to-make-woodmart-multilingual-with-wpml/
https://www.youtube.com/watch?v=H7zUPEACLRQ

+ You are also need to select the language for the backend and theme settings for admin from the admin user profile, please edit the user’s profile and then select the language for that user it will show the same on the backend.

+ Some strings related to Wishlist / Compare / Login & Register page, you can change in Theme Settings > Shop or Theme Settings > My account https://prnt.sc/W8Tt95stG3YC

Regards,
Hung PD

Please read my ticket again… The Custom Tabs are not showing up on my second language. The translation is fine, i have checked the translated Custom Tabs Content.

Hi support-9584,

Thanks for your patience.

To assist you in the best possible manner, I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.

Regards,
Hung PD

Check the 2 links i gave you from the same products, and go in the tabs section you will see that on the greek language (not default language) the custom tabs do not appear.

http://95.216.140.185/greekroots/product/14k-gold-snake-ring/
http://95.216.140.185/greekroots/el/product/14k-gold-snake-ring/

Hi support-9584,

Thanks for your patience.

The issue was caused by the fact that in the WPML settings, the post meta product_tab_condition was not set to Copy, which is why the tabs were not displaying. I fixed the issue for you.

https://wpml.org/forums/topic/images-are-not-displayed-on-translated-sites/

Regards,
Hung PD

Thank you for pointing that. I can see the title of the tabs appearing now, but no content.
The greek tabs have content inside them, why is it not displayed?

Hi support-9584,

This happens because Cyrillic characters are used in the slugs of custom tabs, which causes issues. To make everything work correctly, only Latin characters should be used in slugs. https://ibb.co/1GXnDhvx

Regards,
Hung PD

Alright thank you. This should be probably be fixed on some theme update or you should mention it on your documentation. Thank you for your help.

Hi support-9584,

Glad to hear your issue has been resolved. And hope you can share you feedbacks here https://tally.so/r/w4l54k

If you have a quick minute we always appreciate a 5-star rating on our theme!

https://themeforest.net/item/woodmart-woocommerce-wordpress-theme/reviews/20264492

Your feedback is the motivation to improve our work and services.

Regards,
Hung PD

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