Demo Mega Menu

1. Please advise me on…

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Hello,

Thank you very much for choosing our theme and for contacting us.

You can find all the instruction on how to configure the Header Builder here: https://xtemos.com/docs/woodmart/header-builder/

You can find out on how to display a menu here: https://xtemos.com/docs/woodmart/adding-menu-site/

Please clarify the rest questions If they are not covered by the instructions

Best Regards

Please advise on the following

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My questions are very clear, could you address them per number.

Hello,

1.
Please navigate to Woodmart > Header builder http://prntscr.com/iyd2pe

Choose the proper header type (your current) http://prntscr.com/iyd333

Modify elements as per your needs: http://prntscr.com/iyd3h3

Take into consideration that there is also the mobile view of your header http://prntscr.com/iyd3v3 check all the elements there.

2. You show the demo menu, and there is no HTML block that would reproduce this menu. It is our own customization

3. You need to create a menu in Appearance > Menu, then you need to add a Category element (please check 1) and select your created menu.

4. Please remove the background on the row in the Header.

Best Regards

Hello, could someone please look into the footer of our site?

We have follow all instructions yet the background colour will not change.

Hello,

1. Please provide the site admin access to the private area

2. Please provide the screen which one you mean?

3. Please provide the screen. If it is a menu check how to find an appropriate HTML block https://xtemos.com/docs/woodmart/create-menu-2/

Best Regards

1. Thank you. Site credentials attached.

2. Please see image attached Search bar attached. You will note it is at the bottom of the page. This only appears in categories where there are no products and does not appear in categories with a product.

3. See image of header in question. You will note Toys & Games on the 2nd line. We really would like all cats on one row.

4. Please see screenshot of html block in question. I had this block in previous upload.

Kind regards.

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Apologies, no 4, re html block noted.

Hello,

1. I do not see the problem https://gyazo.com/2b8051cb819cf1e5cf25dbe5a3b42d06 your sidebar works as per your settings.

2. If the category page is empty the search bar appears it is the Woocommerce default feature. Delete the HTML block from the category description and check the search bar position.

3. Please add this code to the Theme Settings > Custom CSS > Desktop:

body .page-title-default .container {
max-width:1350px;
}

4. This is our demo special customization there is no such HTML block in templates.

Best Regards

1. You asked for login to check the issue with my footer and I have waited almost 2 weeks.

Hello,

You have customized category page incorrectly https://gyazo.com/b6877a829edec7e68665687475004be9 How did you add this cart? Please remove and check the issue.

If you want to insert the content on a category page, create HTML block, insert the map, and insert its shortcode into the Category description as shown here: https://xtemos.com/docs/woodmart/html-blocks-2/#cat_att_tag

Best Regards

I installed Stripe to enable Apple Pay so I have two Stripe Checkouts.

2. My footer. I sent the login to have your team look into the colour change issue. How is it coming along.

3. I have followed your steps and built a html block for my categories but the search bar is missing on some pages See example, link 1 below.

You advised me on adding the map to the html block but we have a map on every page so this would mean we would have two maps? Please advise further.

Apologies in reference to:

2. If the category page is empty the search bar appears it is the Woocommerce default feature. Delete the HTML block from the category description and check the search bar position.

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Hello,

Our support does not cover fixing incompatibility, third parties code and custom code.

Please disable all the plugins not related to the theme, remove all the customization from the site, and the map which you have added to the page and check all the issues. If you still have problems, we shall check again an help to solve it.

Best Regards

Would you Please, Please, Please fix my footer? You have asked for admin details twice and I have sent it both times, yet you respond with a totally different answer. I have been trying to get my footer fixed for over a week now.

Hello,

We do not have instructions for that. You will have to delete your customization and deactivate the plugins.

Best REgards

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