Does not change image on variable when i scroll down a bit on page

Hello

I am creating a new website and i found one problem. When i am in one variable product that has different images per variation, when i am on product page and make selection eg red, everything is ok. when i scroll down even a bit, even though i select different color, nothing changes.
Please advise

Hello,

Change product image on attribute click” allows you to display different product images based on the selected product variation or attribute.

Navigate to Products > Attributes > edit Attributes and enable the option Change product image on attribute click.

Enable the Additional variations images option in Theme Settings > Shop > Variable products: https://take.ms/aRzS2 and upload and appropriate images to the variations: https://take.ms/MiDHc Then the images will change by clicking on the swatches.

If the issue remains, share the wp logins details so i will further check on your site and give you a possible solution.

Best Regards.

Hello

As you can see it does change image but not when i scroll page a bit down. I sent you video with the issue.

Hello,

Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and share the product page url where the issue is situated so i will check and give you a possible solution.

Best Regards.

Hello

Already tested that and problem exists.

Hello,

Can you please share the page url where the issue is situated.

Best Regards.

Hello I send you link

Hello,

Try to disable the custom layout for the single product and see if it works. You can do this in Dashboard -> WoodMart -> Layouts.

Best Regards.

Seems the issue is in custom product layout. This was imported from theme.

Hello,

I kindly recommend you to build a new custom layout and check the issue.
Further, you can read more about the Layout Builder here: https://xtemos.com/docs-topic/woodmart-woocommerce-layout-builder/

Best Regards.

I used this template because the product page is like that! so i can also modify it according to my needs. I have to create new now?

Hello,

Try to disable the old layout and create a new one as per your requirement or use our predefined layout and check the issue.

If you have any questions feel free to contact us.

Best Regards.

I dont understand. This is premade from you. I bought this theme because of this. I cannot create new from scratch. I am not developer.

Hello,

Your issue has been resolved. Check back on your site and check the issue.

Best Regards.

Still is doing same thing.

Hello,

The issue seems to having the sticky column enabled in both the left and right containers (https://prnt.sc/oS3sF3J3sW6q).

In Elementor, the sticky effect is implemented by duplicating the content of the sticky column. This results in two product galleries on the page: one that is not sticky and one that is sticky. WooCommerce cannot handle two product galleries simultaneously, so the sticky gallery does not function properly.

To resolve this issue, you need to select the container (on the left side) that contains the product gallery and disable the sticky container option. https://prnt.sc/rbSXnXwMTUyz

Best Regards.

This topic has been resolved.

Sounds Great! that your issue has been solved.

I’m so happy to hear you are pleased with the Theme and Support. XTEMOS strives to deliver the best customer experience, and it makes our day to hear we have accomplished that.

We count ourselves lucky to have you as a customer. You can always reach us at any time. We are always here to help you.

Thanks for contacting us.
Have a great day.

Topic Closed.
Best Regards.

[Author]

Posts