Duplicate header

[mrgeek]

Good afternoon,

i have an issue with the header , i get duplicate header on random times . Do you have any idea what might causing this issue?

• This topic was modified 8 months, 1 week ago by mrgeek.

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Also, sometimes i got invisible header

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Hi mrgeek,

Thanks for reaching to us.

To assist you in the best possible manner, I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.

Regards,

Check

Hi mrgeek,

Thanks for details.

1. Duplicate header

I didn’t see the issue, please double check https://prnt.sc/ERIhO8h6sbWr

2. Invisible header

You should disable Mobile DOM optimization (experimental) option in Theme Settings > Performance > Other and double check. https://prnt.sc/NEd76ZnsfTVD

Regards,

Hello again ,

i have proceeded and disabled Mobile DOM optimization (experimental) . Fot he duplicate header , it seems that it happens on random times. Try to navigate for a few minutes through the website and check if it happens to you .

Hello again posting 2 screenshots, which happend to have duplicate header on the live production site. On the second screenshot i have open dev tools to show you the classes of the duplciated header so i can help you investigate it

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Hi mrgeek,

First of all, take my apologies for the delay in answering because of the weekend.

I checked and still not facing the duplicate header issue https://prnt.sc/Cd1vvbTe2JZo

You should Purge cache from plugins / CDN or disable it and check again, deactivate all plugins (except Required Plugins) and then reactivate them one by one. This makes it very easy to isolate the plugin causing problems.

Regards,

[Author]

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