Elementor Issues

Hello,
I’m using Elementor and i see many issues here:
1- Products grid/Carousel widget for example, as you can see on screenshot i can’t choose the products to display.
2- When i choose in responsive to hide a section on mobile it still showing (Elementor gives us a CSS code to add but It’s not pratical).
3- Even when i set images on full width it stays in center
Here is the Elementor reply for our issues: “I have done some additional testing and I have determined that the issue is coming from the Woodmart theme that you are using.

Namely, I think some of the features from this theme are incompatible with Elementor and are overwriting some of the code that is supposed to take place with some Elementor classes that hide the element in responsive settings.

You can see in the two attached images the difference in the image widget and the classes that it has when the Woodmart theme is active and when the Hello Elementor theme is active, and you can see that when I switch to Hello Elementor the image gets hidden like it’s supposed to.

Unfortunately, there isn’t much that we can do about this and you will have to reach out to the support of the Woodmart theme in order to get further assistance regarding this issue. We do not provide support for third-party themes as per our support scope as we have no insight into their development or their code.

Thanks & regards.

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Hello,

Please deactivate all the plugins except these ones:

Slider Revolution
WPBakery Page Builder or Elementor
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVG

If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

Best Regards

[Author]

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