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Elementor not loading error

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  • #639385

    b2bmichael
    Participant

    The elementor editor is not loading, it takes for ever and fails. I disabled all plugins and tried but in vain.
    Please see the error log attached for more info.
    thank you in advance
    MS

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    #639417

    Luke Nielsen
    Keymaster

    Hello,

    I would like to request temporary admin access so I can look at the settings there better.

    Thank you for your time.

    Kind Regards

    #639438

    b2bmichael
    Participant

    Hello Luke,
    thank you for responding, here you go please try accessing below & checking.

    ps: Since you are helping me, can you recommend a good strategy for a SEO. I want to boost my e-commerce business.
    many thanks
    Mike

    #639684

    Luke Nielsen
    Keymaster

    Hello,

    May I disable 3rd party plugins and enable the default theme for testing?

    As for the SEO, you can use an appropriate plugin and their articles on how to optimize it: https://yoast.com/must-reads-for-website-seo/

    Our article on how to optimize the theme – https://xtemos.com/wordpress-performance-optimization-the-ultimate-guide-in-2021/

    Kind Regards

    #639686

    b2bmichael
    Participant

    Hello Luke,

    I already tried disabling most of the plugins. But maybe your hands are sweeter 🙂 Yes you can try.

    Regards
    Mike

    #639688

    b2bmichael
    Participant

    Hi again Luke,

    I noticed that my Jason file is blocking the integration of my website with other api.
    also the indexing is not going smooth.
    Please maybe this issue is related
    thank you
    Mike

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    #639732

    Luke Nielsen
    Keymaster

    Hello,

    I see that the same happens on the default 2025 theme – https://prnt.sc/saU-zFirQPpr , https://prnt.sc/P63FJBKPiCQg

    So this is something related to the Elementor itself. First I suggest you follow the article below:

    https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-invalid-json-error-in-wordpress-beginners-guide/

    If it will not help you, contact the Elementor support team and ask them to investigate it.

    Kind Regards

    #646772

    b2bmichael
    Participant

    Hello Luke,

    Coming back to the problem I have with Elementor. It still persists and to fix I have to upgrade my elementor plugin and pay for the support. Which I will not do for now.

    My question to you, how can I disable Elementor plugin without breaking my pages / landing page ? because when I disable the Elementor plugin the first landing “Home pills “.

    if you can kindly advise or maybe propose another option for editor.

    Thank you in advance
    Mike

    #646826

    Luke Nielsen
    Keymaster

    Hello,

    The thing is that the page is built via Elementor so if you disable it the page will be broken in any case.

    Clarify, do you want to change the page builder? If so, which one you want to use?

    Kind Regards

    #647870

    b2bmichael
    Participant

    Hello Luke,

    Thank you for replying. in another website I have, I see the tie labs builder which is quite easy and straight forward to work with.
    https://tielabs.com/knowledgebase/how-to-use-page-builder/

    I don’t know what else you can propose, you are the professional 🙂

    thank you
    Mike

    #647956

    Luke Nielsen
    Keymaster

    Hello,

    I suggest you try the Gutenberg editor as it’s a native editor from WordPress and also, and our theme supports it.

    https://xtemos.com/docs-topic/about-gutenberg-blocks/

    Kind Regards

Viewing 11 posts - 1 through 11 (of 11 total)