Email not found

Hey, you.

Where I find the emails the customers are using to creat an account, please?
I am testing the site and tried to resend an email to “forget password” but the message
retuns that “Invalid username or email”.

Screenshot below for clarification

Thanks for your attention

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Hello,

You can find all the user data in the Dashboard > Users.

If you have any questions please feel free to contact us.

Best Regards

Hey, Elise.
My email is in the user.
When try to login in my account and I press that I forgot the password, then I am redirected to a page to inform my email and after that, supposedly, receive and link (in my email) to change the password,
but it is not happening.

The problens:
The message in the page is that the email ou the user is invalid
I don’t receive the email to change the password.

Could you please help me to fix this?
I send the screenshots for more clarification

Thanks for your attention

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Hello,

Please make the full backup of your site and check the issue on the Storefront theme to detect if our theme causes the problem. Storefront is a free theme developed by WooСommerce.

Best Regards

Hey, Elise.

The email issue has been fixed.
I had made a mistake setting it up, but now it’s working perfectly.

Thanks .

You are welcome! We are here to help.

Wish you a wonderful day!

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