Empty item from product view
May 29, 2023 at 1:10 pm #470748
I can’t see any product from product view.
I can ONLY see it from Elementor editor.May 29, 2023 at 3:04 pm #470780
Is there any chance that you could give me access to the dashboard area so I can have a look at the settings on your website, please?
Kind RegardsMay 29, 2023 at 5:38 pm #470845
OK, the credentials as below.
May 30, 2023 at 2:45 pm #471133
- This reply was modified 3 months, 3 weeks ago by chiangbaddy.
Seems that you have sorted it out because I see that products appear right now: https://take.ms/95W6Y
Let me know if I missed something.
Kind RegardsJune 3, 2023 at 5:59 pm #472396
I didn’t do anything last time.
There are all missing again now.
I Still have no idea about the root cause.June 3, 2023 at 6:11 pm #472405
I found that I have to go to “Page” > “Preview” > Get to the url with “?preview=true”.
After that, no matter with or without “?preview=true” will work.
Do you know why this situation happened ?June 5, 2023 at 11:30 am #472632
I have checked it via “Preview” in Elementor and on the shop page as well, on my side it works well, here is a video, please check it: https://take.ms/LELGq
Could you please clear the cache on your browser and recheck the issue?
Kind RegardsJune 7, 2023 at 4:00 am #473147June 7, 2023 at 2:46 pm #473277
Make sure that all filters have the “AND” query type in Appearance -> Widgets.
So make them all with the “AND” query type and recheck the issue. Let me know the result.
Kind RegardsJune 8, 2023 at 3:23 am #473437
It’s not working with “AND”.
Also with this issue I can’t select multiple filters. (One will replace the previous one)
I know it can work normally when I turn off the Clearfy plugin.
It can’t work with different settings about js in Clearfy.
I’m not sure what is related, cache , js or something else.
But this function worked before.June 8, 2023 at 9:23 am #473455
In this case, Could you please check how the “Clearfy” works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not? Just define there default filters from WooCommerce and check how it works with them.
Let me know the results.
RegardsJune 8, 2023 at 9:38 am #473466
The default woocommerce product filter can work normally.June 8, 2023 at 9:51 am #473473
The other thing I know is that the issue is more related to cache not JS.
I don’t have to turn off Clearfy plugin to make it work.
If I just turn off the cache, the woodmart filters can work.
I have tried to enable cache and setting “Never Cache URL”, but not successful yet.June 8, 2023 at 5:22 pm #473621
In this case, I suggest you contact plugin support for further solutions. Also, I suggest you use the WP Rocket plugin which is fully supported by our theme.
- You must be logged in to create new topics. Login / Register