Error completing purchase

On my website I can’t complete the purchase, always an error, can you help?

Hello,

Please deactivate all the plugins except these ones:

Slider Revolution
WPBakery Page Builder or Elementor
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVG

If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

Best Regards

Hello,

can you do it? i provide my site admin access..
Thanks.

Regards

Hello,

I cannot complete the purchase. Please check without plugins and on the parent theme.

Most likely you have not configured Woocommerce, please page attention to Woocommerce functional pages.

Best Regards

Good afternoon,

Woocommerce is configured, I saw in the backoffice that the site receives the order, but for the user it gives this error!
Can you try to help pls? I authorize to make necessary changes to the site.
Thanks.

That is, you are not sending the customer to the checkout page, or purchase confirmation…
Or sucess page.

Hello,

WoodMart theme does not influence on the orders process this is Woocommerce functionality.

If you have any questions please feel free to contact us.

Best Regards

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