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Error in translation

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  • #640272

    tamburcenteronline
    Participant

    Some of the text strings have returned to the original language – English.
    I played a lot, changed translation file locations, synced, even tried to touch WooCommerce’s own translation, but nothing helped.

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    #640359

    Hung Pham
    Participant

    Hi tamburcenteronline,

    Thanks for reaching to us.

    + In order to change / translate words. Please make sure you synced the strings first before changing / translating WooCommerce, WoodMart Core plugins and WoodMart theme. You can refer to article

    https://xtemos.com/docs-topic/theme-translation/
    https://xtemos.com/docs-topic/how-to-make-woodmart-multilingual-with-wpml/

    + You are also need to select the language for the backend and theme settings for admin from the admin user profile, please edit the user’s profile and then select the language for that user it will show the same on the backend.

    + Some strings related to Wishlist / Compare / Login & Register page, you can change in Theme Settings > Shop or Theme Settings > My account https://prnt.sc/W8Tt95stG3YC

    Regards,

    #640662

    tamburcenteronline
    Participant

    are you kidding me I paid for support to get a bot response that repeats itself on all translation questions? You simply did not read what I asked, and are not answering it. I wrote that I synchronized, and I’m not an idiot who needs to be explained to choose the right language. Of course you didn’t look at the picture I attached either.

    #640749

    Hung Pham
    Participant

    Hi tamburcenteronline,

    Sorry for the inconveniences if my instructions aren’t helpful.

    To assist you in the best possible manner, I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.

    Regards,

    #640764

    tamburcenteronline
    Participant

    Sending you the details
    Thank you very much

    #641223

    Hung Pham
    Participant

    Hi tamburcenteronline,

    Thanks for your patience.

    Please navigate to the Appearance > Widgets > Edit the Shop page sidebar or that sidebar which you are using for the page > then change the title.

    See the screenshot for clarification: https://ibb.co/KbjSdfP

    Regards,

Viewing 6 posts - 1 through 6 (of 6 total)