Home Forums Basel – Premium Template Error updating the theme

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This topic contains 1 reply, has 2 voices, and was last updated by Elise Noromit Elise Noromit 1 week, 3 days ago.

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  • #206730

    re_fom
    Customer

    Good afternoon,

    I started to work on this website and it has an old Basel’s version, 4.8.1. It is in maintenance mode because it is in development.

    I tried to update and I’m receiving an error message:

    PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

    Could you help me, please?

    Regards,

    Emanuel

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    #206753

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Try to do the following to update the theme:

    1. Go to Dashboard -> WoodMart -> Theme License and deactivate the theme.

    2. Go to Dashboard -> Updates and click on Check Again.

    3. Activate the theme with your purchase code again.

    4. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates.

    If it does not help, make the full backup of your site and update via FTP https://xtemos.com/docs/woodmart/update-theme-2/

    If you need help, provide FTP access to the private area.

    Best Regards

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