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Errors in the source code that do not allow me to use features

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  • #463600

    maderaalbert07
    Participant

    Hello, I just bought the WoodMart theme to create an online store, I installed the theme on my WordPress and some problems arose. For example, when I’m in the admin panel it shows, I can clearly use the category carousel option, but when I exit admin I can’t use it. So when I enter the google panel I see that I get a lot of errors in the code, I’m not an expert in code, so it would be great if you could help me with this.

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    #463605

    maderaalbert07
    Participant

    I have a lot of bugs in the code that don’t allow me to use the theme functionalities correctly, I just bought this theme recently.

    #463606

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please deactivate all the plugins except these ones:

    Slider Revolution
    Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards

    #463615

    maderaalbert07
    Participant

    Thank you very much, I was able to solve the problem with your instructions.

    #463937

    You are welcome! We are here to help.

    Wish you a wonderful day!

Viewing 5 posts - 1 through 5 (of 5 total)

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