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Facebook "Add to cart" event not working with "ajax add to cart"

Viewing 4 posts - 1 through 4 (of 4 total)
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  • #342341

    naveenyadavmpm
    Participant

    I’m using the standard Facebook for Woocommerce plugin. All regular pixel events are triggered such as PageView, ViewCagetory etc. However, AddToCart is not fired when product is added to cart using AJAX. Do you have a fix for this? I cannot use Custom Facebook event on button text “add-to-cart” since this causes the AddToCart event to fire twice in some cases. Thanks!

    #342348

    Luke Nielsen
    Keymaster

    Hello,

    Thank you for reaching out to us!

    Provide login access for your site’s WordPress admin panel, please, so we can log in and check the issue on your side.

    Kind Regards

    • This reply was modified 2 years, 11 months ago by Luke Nielsen.
    • This reply was modified 2 years, 11 months ago by Luke Nielsen.
    #342357

    naveenyadavmpm
    Participant

    Please find below

    #342587

    Artem Temos
    Keymaster

    Sorry, but this plugin seems to not support AJAX add to cart on the single product page. We can’t fix this in our theme scope. The only solution here is to disable our custom AJAX add to cart and use the default WooCommerce add to cart action that you plugin is designed for.

    Kind Regards

Viewing 4 posts - 1 through 4 (of 4 total)