Failed install child theme via setup configuration after theme installation

Dear, xthemos.

The child theme failed to installed, on setup configuration after theme installation. I also cannot upload custom font.

The WOODMART theme located in ../wp-content-themes/harumips folder.

Please help to install the Child theme and make able to add custom font.

Please DO NOT INSTALL DEMO CONTENTS!

Thank you.

Hello,

If you have the net WordPres installation, just follow the theme setup https://xtemos.com/docs/woodmart/installation-process/

If you still have a problem, please provide the site admin access. Insert the credentials into the Private Content.

Best regards

Dear, xthemos team.

I create this ticket because i need technical support from you. I also have sent the credentials in Prvate Content Section before.

Please read the ticket carefully, so you don’t waste my time.

I also have check the WOODART ZIP instalation package, where is the child theme?

Thank you.

Hello,

I cannot log in to your site with the credentials you have provided.

Please install this child theme I attach, please save all the styles in the Theme Settings > Custom CSS and they will never reset during the updates.

Best Regards

Attachments:

You must be logged in to view attached files.

Thank you, i will try it.

Hello,

If you have any problems, send me the correct credentials I will install them. If you are going to add custom CSS, you do not the child theme. You need to add to the Theme Settings > Custom CSS, if you are going to change the theme functionality and add PHP snippets, in this case, you need a child theme.

Best Regards

Dear, XTHEMOS.

How if i want to add Custom Font?

I cannot upload WOFF or WOFF2 at WOODMART parent theme.

The credentials is correct, please check if you have misstyped or misscopied.

Thank you.

Hello,

Please check this manual and let me know if you have any problems and steps to reproduce the problem: https://xtemos.com/docs/woodmart/faq-guides/upload-custom-fonts/

If you have any questions please feel free to contact us.

Best Regards

[Author]

Posts