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Failed install child theme via setup configuration after theme installation

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • August 28, 2021 at 11:33 am #315082

    technosatmedia
    Participant

    Dear, xthemos.

    The child theme failed to installed, on setup configuration after theme installation. I also cannot upload custom font.

    The WOODMART theme located in ../wp-content-themes/harumips folder.

    Please help to install the Child theme and make able to add custom font.

    Please DO NOT INSTALL DEMO CONTENTS!

    Thank you.

    August 28, 2021 at 8:36 pm #315115

    Elise Noromit
    Member

    Hello,

    If you have the net WordPres installation, just follow the theme setup https://xtemos.com/docs/woodmart/installation-process/

    If you still have a problem, please provide the site admin access. Insert the credentials into the Private Content.

    Best regards

    August 28, 2021 at 11:53 pm #315136

    technosatmedia
    Participant

    Dear, xthemos team.

    I create this ticket because i need technical support from you. I also have sent the credentials in Prvate Content Section before.

    Please read the ticket carefully, so you don’t waste my time.

    I also have check the WOODART ZIP instalation package, where is the child theme?

    Thank you.

    August 29, 2021 at 7:11 pm #315228

    Elise Noromit
    Member

    Hello,

    I cannot log in to your site with the credentials you have provided.

    Please install this child theme I attach, please save all the styles in the Theme Settings > Custom CSS and they will never reset during the updates.

    Best Regards

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    August 30, 2021 at 2:21 am #315269

    technosatmedia
    Participant

    Thank you, i will try it.

    August 30, 2021 at 8:27 am #315334

    Elise Noromit
    Member

    Hello,

    If you have any problems, send me the correct credentials I will install them. If you are going to add custom CSS, you do not the child theme. You need to add to the Theme Settings > Custom CSS, if you are going to change the theme functionality and add PHP snippets, in this case, you need a child theme.

    Best Regards

    August 30, 2021 at 8:30 am #315337

    technosatmedia
    Participant

    Dear, XTHEMOS.

    How if i want to add Custom Font?

    I cannot upload WOFF or WOFF2 at WOODMART parent theme.

    The credentials is correct, please check if you have misstyped or misscopied.

    Thank you.

    August 30, 2021 at 2:06 pm #315459

    Elise Noromit
    Member

    Hello,

    Please check this manual and let me know if you have any problems and steps to reproduce the problem: https://xtemos.com/docs/woodmart/faq-guides/upload-custom-fonts/

    If you have any questions please feel free to contact us.

    Best Regards

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Viewing 8 posts - 1 through 8 (of 8 total)