Fatal Error upon accessing WP admin

ps. i have logged out again

Can you remove all from this domain and reinstall WordPress?

You think WordPress is causing the fatal error?

[herbario]

Im not savvy enough to install wordpress/woocommerce/basel theme unfortunately

• This reply was modified 3 years ago by herbario.

Were you able to find WP admin and recreate the fatal error?

When I go to the admin panel of the site I see the fatal error and it says something is wrong with the child theme.

That’s right, as per my first post

[herbario]

What do you think is causing the line error in the child theme?

Edit: Or rather, why do you think WooCommerce is causing the line error in the child theme (when the Woocommerce plugin is enabled)?

• This reply was modified 3 years ago by herbario.

I deactivated the plugins and I am in the admin panel. Give me a couple of minutes.

cool cool

Sorry i should have offered to disable the WooCommerce plugin – my instructions may not have been clear enough and the Siteground tools take a bit of navigating to get used to/find things!

I have deleted the previous Basel version and activated the parent theme, now all the plugins are activated and I do not see any errors.

Most likely, the child theme caused the problem.

Makes sense. Will you re-install the child theme?

It looks like the site has lost its theme customisations

I suspect that your customization in the functions.php of the child theme could cause the problem. I would suggest removing this customization.

You can create a testing site, clone and move your site there with clear child them (without any customization) then add snippet by snippet and check the site to detect what part of code cause the fatal error.

Yes, you will need to configure the theme from scratch.

If you have any questions please feel free to contact us.

Best Regards

Unfortunately i don’t know how to do that, which means the site will be without customisation until i can find someone to do what you’re suggesting.

Thanks for your time and for trying to figure out the issue. It’s much appreciated!

You are welcome! We are here to help.

If you have any questions please feel free to contact us in a new topic for better convenience. I will close this one.

Wish you a wonderful day!

[Author]

Posts