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fatal errors on random pages

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  • #561846

    louie
    Participant

    I have fatal errors popping up on various pages. host stated it looks like theme issue and to contact for support.

    error im experiencing (this one is on the about us page): https://ibb.co/YBzBnqb

    #561856

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for contacting our support center.

    To better assist you, could you kindly test the functionality with default WordPress themes such as TwentyTwenty or WooCommerce Storefront? This will help us determine whether the issue stems from our theme or elsewhere.

    Regards

    #562277

    louie
    Participant

    I switched it to the TwentyTwenty theme and the pages work. I then switch back to woodmart and it throws fatal errors.

    #562292

    Artem Temos
    Keymaster

    Hello,

    Please disable any plugins not directly related to our theme temporarily. We will log in to your dashboard and investigate the issue. Please ensure that you only keep the following plugins that are necessary for our theme to work correctly:
    – WoodMart core
    – WooCommerce
    – Elementor/WPBakery Page Builder

    Thank you in advance.

    #562406

    louie
    Participant

    thank you kindly. I just got everything ready for you folks ^_^

    #562547

    Artem Temos
    Keymaster

    Try to add the following PHP code snippet to the child theme functions.php file to fix this

    add_action('init', function() {
    	remove_action( 'elementor/element/section/section_advanced/before_section_end', 'woodmart_override_section_margin_control', 10, 2 );
    });
    #562881

    louie
    Participant

    Wonderful! Thank you so much, this worked!

    #562932

    Artem Temos
    Keymaster

    You are always welcome. Feel free to contact us if you have any further questions.

Viewing 8 posts - 1 through 8 (of 8 total)

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