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Filter no longer works

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #359722

    Gautier
    Participant

    Hello,
    I just updated woocommerce, and since the filter system no longer works, when you click on an attribute, a message tells us that no item matches.
    However, it works for registered products after the update.
    Thanks for your help.

    #359877

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please make the full backup of your site and check the issue on the Storefront theme to detect if our theme causes the problem. Storefront is a free theme developed by WooСommerce.

    Please insert the site admin access into the Private content below the message area. We will take a closer look.

    Best Regards

    #360026

    Gautier
    Participant

    Thanks for your feedback,
    I’m not very comfortable with that, I put you the link in private?
    is this link good?

    #360062

    Hello,

    Private content (admin and FTP access, relevant URL) is the confidential area visible to me only. Please insert the site admin access into the Private content below the message area.

    Best Regards

    #360447

    Gautier
    Participant

    Hello,
    Please find the items below

    #360775

    Hello,

    Please deactivate all the plugins except these ones:

    Contact Form 7
    Mailchimp for WordPress
    Safe SVG
    Slider Revolution
    WooCommerce
    WPBakery Page Builder
    XTEMOS Post Types plugin

    In addition, please install the free Classic widgets plugin, WordPress has a bug in the widgets area.

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    Best Regards

    #360973

    Gautier
    Participant

    Hello, I found, the problem came from the woocommerce update.

    Thank you

    #361141

    You are welcome! We are here to help.

    Wish you a wonderful day!

Viewing 8 posts - 1 through 8 (of 8 total)

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