Filter widget not displaying in Shop page

Hi, the filters are not displaying at the shop page, although I did set in up in widget area as well as in Theme settings.

Hello,

You can add the filters from Appearance > Widgets > Add the filters in the shop page widget area.
Follow this guide and setup the sidebar: https://xtemos.com/docs-topic/widgets-and-sidebars/

If the issue remains, share the wp logins details so i will further check on your site and give you a possible solution.

Best Regards

Hi, unfortunately, it still doesn’t work – please see the screenshot

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Hello,

Sorry to hear about the inconvenience. Kindly, please share your Site WP-ADMIN Login details in the Private Content field so that we can check this concern on your Site and help you out accordingly.

Best Regards

Hi, thanks. Login details in private message

Hello,

Your given login details are not working. Please share the correct login details then I will check the issue and give you a possible solution.

Best Regards

Hi, login details again in private section

Hello,

You are using a Custom Product layout, which is built with WoodMart WooCommerce builder. Navigate to Layouts > Edit Archive product layouts and use the sidebar widget and choose the sidebar, you can read more about the Layout Builder here: https://xtemos.com/docs-topic/woodmart-woocommerce-layout-builder/

Best Regards

Hi, thank you. Now the filter is displaying but when I click on some item in the filter it opens a new site that is not adjusted – the filter covers the upper menu – please see the screenshot. Where do I adjust this? Also where do I change the header – I had my own picture for eshop header but that one dissapeared and was replaced by black background with “Shop” on it.

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Hello,

Now I have checked your site and it is showing fine.
See Screenshot for clarification:
https://ibb.co/hXdkzpz

Best Regards

Hi, yes, the main page works, but when you click on any category – like for example “kolagen” it’s not correct – please see the screenshot. Also I asked how to remove the black top bar with “SHOP” description? I had a custom picture in the top bar and it disappeared.

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Hello,

01. It is due to Header Overlap style, it might be happening on the categories page. Please try creating a new header and disable the header overlap and set it as the Custom header for the shop page.

You can read our detailed documentation for further help:
https://xtemos.com/docs/woodmart/options-for-pages/

02 Navigate to Theme Settings > Product Archive > Page title > Shop title.

Best Regards

Thank you, that worked out

Most Welcome!!!.

I’m so happy to hear you are pleased with the Theme and Support. XTEMOS strives to deliver the best customer experience, and it makes our day to hear we have accomplished that.

We count ourselves lucky to have you as a customer. You can always reach us at any time. We are always here to help you.

Thanks for contacting us.
Have a great day.

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Best Regards.

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