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Filters for products with variations do not filter the product out of stock

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  • #412632

    mkt
    Participant

    Hello, I have a problem, the variable products with color and size show a stock error, when I filter on the products page and select a color and a size, it shows me the products that have those attributes but even if I select the In stock filter, it follows me Showing the product even though it is out of stock.
    The woocommerce option to hide the product out of stock is activated.

    • This topic was modified 1 year, 7 months ago by mkt.
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    #412644

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please deactivate all the plugins except these ones:

    Slider Revolution
    WPBakery Page Builder or Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards

    #412907

    mkt
    Participant

    Hello, thanks for answering, I deactivated the plugins and the problem remains, I leave you the access data, I have already made a backup, I am attentive. thanks
    I think my problem can happen to all stores that have products with more than two variables such as Size and Color.
    Hopefully they can fix it in a WoodMart update (the best wordpress theme in the world)

    #413024

    Hello,

    I do not see the out-of-stock products on your site: https://gyazo.com/016e3dc9448bee4318029961ba4bbb13

    If you mean variable products, they do not have this label as one variation may be our of stock, and another may be in stock. This is the way Woocommerce works.

    Best Regards

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