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Fix several Issues

Viewing 30 posts - 1 through 30 (of 35 total)
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  • #714895

    fd.shazain
    Participant

    PLEAS EFIX THE QUICK VIEW EPO RENDERING ISSUE, PRODUCT SWATCHES RENDERING ISSUE, PRODUCT GALLERY SPACING AND ZOOMING IN ISSUE.

    #714918

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    01, 03. Could you please share some useful screenshots for better understanding that demonstrate the problem, so we can understand and reproduce it on your website?

    02. Your issue has been resolved. Navigate to Product > Attributes > edit the black term and disable color swatch and keep only image swatch.

    04. WoodMart doesn’t handle image optimization directly. If you’re using ShortPixel, make sure the plugin is correctly configured. Follow the plugin documentation to optimize the images:
    https://shortpixel.com/

    For the better compatibility, Try to use our theme related plugin for images optimizer: https://xtemos.com/docs-topic/images-optimizer/

    05. Our theme is optimized for speed and should not significantly slow down your website. However, it’s possible that your website’s performance is affected by the content you have added. For instance, the use of too many plugins, large unoptimized images, or other resources can slow down your website.

    We recommend that you remove any unnecessary plugins and install a JS & CSS optimization plugin such as WP Rocket. Our guide on how to optimize your website using our themes can be found here: https://xtemos.com/wordpress-performance-optimization-the-ultimate-guide-in-2021/.

    Best Regards

    #714943

    fd.shazain
    Participant

    Please check the updated screenshots in the section below and address the issues!

    Attachments:
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    #714999

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    01. I have checked your site and the product extra option is showing on first attempt.

    See Screenshot for clarification: https://postimg.cc/zLX05pRM

    02. Your issue has been resolved. Navigate to Product > Attributes > edit the black term and disable color swatch and keep only image swatch.

    See Screenshot for clarification:
    https://postimg.cc/qtxctK2C

    2.1. I have checked your site and do not see the white space on the right side.

    See Screenshot for clarification: https://postimg.cc/xNNqDrRm

    2.2 Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

    Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and let me know so I will check and give you a possible solution.

    03. This issue is not related to the theme. Please reach out to the plugin author’s support team for assistance—they’ll be able to guide you accordingly.

    04. Please follow the plugin documentation for this:
    https://docs.wp-rocket.me/article/1291-find-the-best-settings-for-your-site

    Best Regards

    #715006

    fd.shazain
    Participant

    Please check the EPO again, for me it’s still not working at first attempt.

    #715047

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Could you please record a short video and describe how we can reproduce the issue on your website so we can check this for you?

    Best Regards

    #715072

    fd.shazain
    Participant

    Check that the mobile version is not showing up.

    #715085

    fd.shazain
    Participant

    Hi there, Please rectify all teh issues once and for all and also configure the best settings for WP Rocket, thank You

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    #715122

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    01. I have checked your site on mobile and it is working fine.
    See Screenshot for clarification: https://ibb.co/DH4RPhhw
    Please try clearing your browser cache/site cache or checking the issue.

    02. Regarding the WP Rocket and woodmart settings, You need it to yourself. Please follow this guide and configure the settings.
    https://xtemos.com/wordpress-performance-optimization-the-ultimate-guide-in-2021/

    03. You need to set proper exclusions for logo, product images, and gallery items in the plugin settings.

    Also, a transparent overlay cannot replace or protect the actual downloaded image, as browsers always download the original media file. This is a technical limitation.

    For protection, the best solution is Use watermark plugin
    https://wordpress.org/plugins/image-watermark/

    Best Regards

    #715146

    fd.shazain
    Participant

    Please check the ShortPixel full compatibility and the Color Variation is not changing product images on mobile devices.

    #715157

    fd.shazain
    Participant

    Please check Yith Watermark plugin is not working.

    #715168

    fd.shazain
    Participant

    Please investigate the shortpixel issue with Woodmart and the speed issues with Wprocket.

    #715189

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    01. Regarding the site speed, After conducting a speed test on your website via PageSpeed, I recommend that you review the below suggestions:

    -LCP request discovery: Make the images lighter.

    -Network dependency tree: replace the fonts from Google to the local https://take.ms/o9CcC
    https://xtemos.com/docs-topic/how-to-upload-custom-fonts/

    – Use efficient cache lifetimes: You should cache immutable static assets for a long time, such as a year or longer, so you need to configure your server to return the Cache-Control HTTP response header:

    It should be 1year+ as in the example: https://developer.chrome.com/docs/lighthouse/performance/uses-long-cache-ttl/?utm_source=lighthouse&utm_medium=lr#how_to_cache_static_resources_using_http_caching

    02. Regarding the Yith watermark plugin and shortpixel issue, Please check how it works with the default WordPress theme and Woocommerce Storefront theme just to check whether the issue is with our theme or not.

    03. Regarding color Variation is not changing product images on mobile devices, Could you please share some useful screenshots for better understanding that demonstrate the problem, so we can understand and reproduce it on your website?

    Best Regards

    #715262

    fd.shazain
    Participant

    Please address a few issues ASAP!

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    #715264

    fd.shazain
    Participant

    Please update icons.

    #715308

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    01. Please check how it works with the default WordPress theme and Woocommerce Storefront theme just to check whether the issue is with our theme or not.

    02. Regarding the wallet icon in the header and mobile footer, could you please elaborate on your concern more with some useful screenshots so that we can better understand and reproduce this on your site and assist you accordingly with what you actually want?

    Best Regards

    #715368

    fd.shazain
    Participant

    Please check the screenshots to update the icons.

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    #715382

    fd.shazain
    Participant

    Please check the addy image watermark. The watermark you added is not working as well.

    #715387

    fd.shazain
    Participant

    Please guide!

    #715459

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    01. To change the icon in the header menu, navigate to Woodmart > Header Builder > Edit current header > Edit button widget, and in the style tab change the icon.
    https://ibb.co/mFVJKbgq

    To change the icon in the mobile bottom navbar, navigate to Theme Settings > General > Mobile bottom navbar and in the custom button settings, change this icon

    To change the icon on my account page, define it in Theme Settings -> Custom CSS.

    .wd-nav-my-acc > li.wd-my-acc-shuafay-wallet > a .wd-nav-icon::before {
        content: "\f183" !important;
        font-family: "woodmart-font" !important;
    }

    Then, navigate to Typography > Icons fonts > Check the icons and change the content code as per your requirements.

    02. Sorry to say i have not added any watermark on your site, For the third-party plugin-related issues, please contact the plugin author’s support to check this issue and solve it for you.

    We have not officially tested this plugin with our theme.

    Best Regards

    #715494

    fd.shazain
    Participant

    please login into admin and fix the image watermarking issue!

    #715532

    fd.shazain
    Participant

    Hi, please resolve issues with the following plugins.

    #715533

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    01. You can easily replace the icon with an image from your Media Library using CSS.

    .wd-nav-my-acc > li.wd-my-acc-shuafay-wallet > a .wd-nav-icon::before {
        content: "" !important;
    }
    
    /* Add custom image icon */
    .wd-nav-my-acc > li.wd-my-acc-shuafay-wallet > a .wd-nav-icon {
        background: url("https://upgrade.shuafay.com/wp-content/uploads/2026/04/Wallet-Icon-Desktop.png") no-repeat center !important;
        background-size: contain !important;
        width: 50px;
        height: 50px;
        display: inline-block;
        font-size: 0;
        line-height: 0;
    }

    Upload your wallet icon in Media Library, copy the image URL, and replace it in css.

    02. For the third-party plugin-related issues, please contact the plugin author’s support to check this issue and solve it for you.

    We have not officially tested this plugin with our theme.

    Best Regards

    #715590

    fd.shazain
    Participant

    Hi, could you please help me do this on your own? I am unable to do so.

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    #715632

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    01. Please see this screenshot for better understanding and change the icon in the mobile bottom navbar.
    https://postimg.cc/hJ47NHMm

    02. Regarding the HBL Payment Gateway, please check how it works with the default WordPress theme and WooCommerce Storefront theme just to check whether the issue is with our theme or not.

    Sorry for the additional code customization or an extra plugin but we don’t have an instruction for this. It is out of our theme support scope.

    03. Your issue has been resolved. Navigate to WoodMart > Header Builder > Edit Current header and edit the Text/HTML widget and change the heading to h5: https://postimg.cc/Dmz8r9wb

    Best Regards,

    #715800

    fd.shazain
    Participant

    please fix the My account Icons.

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    #715802

    fd.shazain
    Participant

    Please check the pop-up and its backend wpcode snippets, are they good?

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    #715807

    fd.shazain
    Participant

    New Email.

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    #715850

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    01. Please edit the code and increase the width and height to change the icon size.

    02. Sorry for the additional code customization or an extra plugin but we don’t have an instruction for this. It is out of our theme support scope.

    Best Regards

    #716312

    fd.shazain
    Participant

    Hi, Please login using the login admin URl and fix the issues ASAP!

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Viewing 30 posts - 1 through 30 (of 35 total)

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