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Fix Theme Issues!

Viewing 30 posts - 1 through 30 (of 38 total)
  • Author
    Posts
  • #716880

    fd.shazain
    Participant

    Fix Mega Menu Alignments

    Attachments:
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    #716911

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Try to add this CSS in Theme Settings > Custom CSS:

    .wd-dropdown .elementor-icon-list-items {
        padding-left: 0 !important;
        margin-left: 0 !important;
    }

    Best Regards

    #717245

    fd.shazain
    Participant

    Please fix the cart layout and also check the checkout layout. Ensure that all devices are responsive.

    Attachments:
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    #717265

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Edit the Cart/Checkout pages via Dashboard -> Pages and add the[woocommerce_cart]and [woocommerce_checkout] shortcodes are defined there and check how it works. https://postimg.cc/3yyVtnqd

    Best Regards

    #717279

    fd.shazain
    Participant

    Dear support, obviously, the [woocommerce_cart] code is there on the page, which is showing the cart. I think you didn’t pay attention to the screenshots explaining the misalignment of the layout issue on the cart page.

    Please review my last message again, including the screenshots, and fix the cart page layout.

    Regards,
    ZYN

    #717293

    fd.shazain
    Participant

    Please check, it seems like a theme issue with Elementor Pro!

    #717303

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Sorry to say, The login link details you provided are not working anymore. Please share the correct login details so I can check the issue and give you a possible solution.

    Best Regards

    #717306

    fd.shazain
    Participant

    Please check the link and fix the issues!

    #717313

    fd.shazain
    Participant

    Please guide why this error is coming on google chrome browser?

    Attachments:
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    #717334

    fd.shazain
    Participant

    Hi there, please check this email:

    #717361

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    01. You don’t need to edit the cart and Checkout page itself with Elementor. These functional pages are designed to be customized via Theme Layouts, not by editing the page content directly.

    Correct way to customize these pages to keep these pages simple, containing only the default shortcode. Then create or edit a layout and customize all elements there.

    02. I have checked your site in the mobile and wallet section and it is showing fine in the cart totals section.

    03. Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand if it is our theme issue or not?

    04. Our theme is optimized for speed and should not significantly slow down your website. However, it’s possible that your website’s performance is affected by the content you have added. For instance, the use of too many plugins, large unoptimized images, or other resources can slow down your website.

    We recommend that you remove any unnecessary plugins and install a JS & CSS optimization plugin such as WP Rocket. Our guide on how to optimize your website using our themes can be found here: https://xtemos.com/wordpress-performance-optimization-the-ultimate-guide-in-2021/.

    Also, you can read more details about the accessibility optimization guide here:
    https://xtemos.com/woodmart-accessibility-optimization-guide/

    Best Regards

    #717417

    fd.shazain
    Participant

    Hi there, could you please adjust the ‘Have a coupon’ section to be left-aligned? Additionally, I’d like to add a Wallet section to the checkout page.

    #717422

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    01. You are using a custom layout for the checkout page, To add the coupon field. You’ll need to create a new Layout with the Checkout Top Content condition and add the Coupon Form widget inside that layout.

    This will ensure all elements appear in the correct position within the checkout page.

    Further, you can read more about the Layout Builder here: https://xtemos.com/docs-topic/woodmart-woocommerce-layout-builder/

    02. It looks like the plugin adds its custom content using the standard WooCommerce hook. When you create a custom layout with a page builder, it doesn’t contain any default elements and hooks. It contains only those elements that you added with the page builder manually.

    We have a special “Hook” element in page builder that you can place to your custom layout and then the plugin will be able to add its custom content there. But we don’t know which one exactly it needs. You can either try to select all hooks one by one or contact plugin developers for help.

    Read more information here https://xtemos.com/docs-topic/custom-hooks-and-plugins-compatibility/

    Best Regards

    #717437

    fd.shazain
    Participant

    Hi, could you please set it for me?

    #717458

    fd.shazain
    Participant

    Okay, great! I’ve successfully resolved the issue. However, please ensure that the mobile menu loads quickly on mobile devices. Occasionally, it fails to respond at all. Please investigate and fix this issue!

    Additionally, the mobile logo is getting cropped a few pixels on the right side. Please also fix that as well.

    I’m using WProcket Cache. Could you please review its settings to optimize the website for lightning-fast loading?

    #717482

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    01. I have checked your site on the mobile and the mobile menu is showing fine.

    See Screenshot for clarification:https://postimg.cc/dLJPskyR

    02. Try to change the size of the logo like 250×150 then try to reupload it on the website.

    Please follow this guide on how the logo size works: https://xtemos.com/docs-topic/how-does-the-logo-size-work/

    03. Please follow our guide on how to optimize your website using our themes can be found here: https://xtemos.com/wordpress-performance-optimization-the-ultimate-guide-in-2021/.

    Best Regards

    #717825

    fd.shazain
    Participant

    Hi there, I’ve moved to Litespeed and Quick Cloud CDN. Could you please check the website and confirm that everything is functioning properly?

    The wallet section isn’t displaying and working correctly on the cart and checkout pages, even after creating the new layouts.

    I’ve attached a video link with the JavaScript errors. Please review it and fix them.

    #717851

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    01. Regarding the wallet section on cart and checkout page, WoodMart has a special widget called Hook in Elementor that you can place to your custom layout and then the plugin will be able to add its custom content there. And you can try the hook mentioned above, but I don’t know which one exactly it needs. You can either try to select all hooks one by one or contact plugin developers for help.
    https://xtemos.com/docs-topic/custom-hooks-and-plugins-compatibility/

    02. Regarding the errors in the console, I have checked your site and have not seen any errors on your site.

    See Screenshot for clarification: https://postimg.cc/TLqZTSB2

    03. Regarding the cart loading error, could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand if it is our theme issue or not?

    Best Regards

    #717859

    fd.shazain
    Participant

    Hi there, I believe you overlooked the details that the errors are displaying on the cart and checkout pages, primarily.

    Please take a look at the screenshots and rectify them as soon as possible.

    Attachments:
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    #717867

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then, activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

    Otherwise, if the issue still exists, then keep the 3rd party plugins deactivated and let me know so I will check and give you a possible solution.

    Best Regards.

    #717870

    fd.shazain
    Participant

    I’ve tried troubleshooting this issue, but I’m unable to find a solution. Could you please assist me in identifying and resolving the problem?

    Initially, when I visit the homepage and attempt to log in, the login process is seamless.

    However, when I first visit the website, add a product to the cart, and then attempt to log in on the cart page, the login process fails.

    I’ve noticed that many errors have been rectified, so I kindly request you to review the issue and make the necessary changes.

    #717874

    fd.shazain
    Participant

    Please help me fix and optimize the website.

    #717897

    fd.shazain
    Participant

    I’ve noticed that the Litespeed settings need to be adjusted with the Woodmart theme. Most of the errors are fixed, but there are a few are on the checkout page that need to be fixed as well.

    Additionally, the Litespeed Acche plugin settings are causing the login issue. Could you please check and fix that part only?

    #717924

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    01. Sorry for the inconvenience, but currently, we are not offering any paid customization services.

    02. For the checkout page issues, could you please elaborate on your concern more with some useful screenshots for better understanding that demonstrate the problem, so we can understand and reproduce it on your website?

    Best Regards

    #717972

    fd.shazain
    Participant

    Please check the private message.

    #717979

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    I have checked your website thoroughly, including the homepage, product pages, add-to-cart functionality, cart page, checkout page, and the login flow using the credentials you provided. I tested the exact process you mentioned by adding products to the cart, proceeding to checkout, returning to the cart page, and logging in through the “My Account” dropdown. Everything is working correctly on my end without any visible issues or functional errors. I also reviewed the checkout page layout and did not find any critical issue related to unused hooks affecting the functionality of the page.

    Best Regards

    #718175

    fd.shazain
    Participant

    Hi, please check if the checkout page is being edited through Elementor.

    Attachments:
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    #718233

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    You cannot edit these functional pages with Elementor directly. Try to use the Theme’s Layout Builder, you can create Custom Layouts for WooCommerce pages like Shop, Category, Single Product page, Cart, and Checkouts, and for portfolio pages. You can use that to create your own custom layouts for these pages.

    Further, you can read more about the Layout Builder here: https://xtemos.com/docs-topic/woodmart-woocommerce-layout-builder/

    Best Regards

    #718258

    fd.shazain
    Participant

    I’ve edited the checkout page before, so I was able to easily add the top header content and the new layout. All of it is editable via Elementor. Please check and fix the issue.

    I need to add a few more widgets to the checkout page.

    #718293

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    The checkout page is a WooCommerce functional page, so it behaves differently from normal pages.

    If you previously edited it with Elementor, it usually means one of these was used:

    – A custom checkout layout in Theme Layout Builder, or
    – A Checkout Builder / Elementor Pro template override (if enabled)

    Note: Elementor cannot reliably edit WooCommerce checkout content unless it is explicitly overridden with a custom template/layout.

    Try to use the Theme’s Layout Builder, you can create Custom Layouts for WooCommerce pages like Shop, Category, Single Product page, Cart, and Checkouts, and for portfolio pages. You can use that to create your own custom layouts for the checkout page

    Further, you can read more about the Layout Builder here: https://xtemos.com/docs-topic/woodmart-woocommerce-layout-builder/

    Best Regards

Viewing 30 posts - 1 through 30 (of 38 total)