Home Forums WoodMart support forum Following Topic #396801, Patch and newest Update not helped

Following Topic #396801, Patch and newest Update not helped

Viewing 21 posts - 1 through 21 (of 21 total)
  • Author
    Posts
  • #412116

    tremimi
    Participant

    Hello,

    i have the same problem as in #396801 mentioned. The patch and newest Update (7.0.2) does not help to get rid of the error.

    Greets

    #412128

    tremimi
    Participant

    Cant edit English Layout version, critial error:

    Error Details
    =============
    An error of type E_ERROR was caused in line 27 of the file /var/www/clients/client1/web14/web/wp-content/themes/woodmart/woocommerce/single-product/product-image.php. Error message: Uncaught Error: Call to a member function get_gallery_image_ids() on null in /var/www/clients/client1/web14/web/wp-content/themes/woodmart/woocommerce/single-product/product-image.php:27
    Stack trace:
    #0 /var/www/clients/client1/web14/web/wp-content/plugins/woocommerce/includes/wc-core-functions.php(345): include()
    #1 /var/www/clients/client1/web14/web/wp-content/themes/woodmart/inc/modules/layouts/elementor/single-product/class-gallery.php(150): wc_get_template(‘single-product/…’, Array)
    #2 /var/www/clients/client1/web14/web/wp-content/plugins/elementor/includes/base/controls-stack.php(2249): XTS\Modules\Layouts\Gallery->render()
    #3 /var/www/clients/client1/web14/web/wp-content/plugins/elementor/includes/base/widget-base.php(609): Elementor\Controls_Stack->render_by_mode()
    #4 /var/www/clients/client1/web14/web/wp-content/plugins/elementor/includes/base/widget-base.php(733): Elementor\Widget_Base->render_content()
    #5 /var/www/clients/client1/web14/web/wp-content/plugins/elementor/includes/base/element-base.p

    #412241

    Hello,

    Please provide the topic URL #396801

    Please insert the site admin access into the Private content below the message area. We will take a closer look at the case.

    Best Regards

    #416582

    tremimi
    Participant

    Here is the topic. Admin Access is in private section, please be careful, its a live site.

    https://xtemos.com/forums/topic/layout-translation-stuck-in-progress-even-when-100-complete-wpml/

    #416814

    Hello,

    Please sumbmit the FTP access so that I could submit the case to our developers for deeper investigation.

    If you have any questions please feel free to contact us.

    Best Regards

    #416980

    tremimi
    Participant

    FTP Access in private area.

    #417049

    Hello,

    Please check the access, we cannot log in.

    Best Regards

    #417224

    tremimi
    Participant

    Hello,

    check video.
    It should work!

    Greets

    #417265

    Hello,

    Thank you very much. I have submitted the case to our developers and they would check that.

    We will let you know as soon as we have the suggestion.

    Best Regards

    #417686

    Hello,

    Please check how it works now. The developers have checked.

    If the problem remains, please describe the steps to reproduce the issue.

    Best Regards

    #418475

    tremimi
    Participant

    Hello,

    thank you.

    This problem is maybe solved but the layouts builder is quite buggy at the moment. I cannot complete the translation, it is still never completed. Actually thats why i cannot edit the english translation of the single product page because there is none.

    I created a video. Please check (private area).

    Greets

    #418764

    Hello,

    Please try to delete this translation and create a new one from scratch, then check again.

    If you have any translated content and can view it, save it as a template in the Elementor and then you will be able to insert it after you create the translation from scratch.

    If you have any questions please feel free to contact us.

    Best Regards

    #418945

    tremimi
    Participant

    Hello,

    i deleted the translation and created a new one. Also i deleted the single product layout and created a new one and translated this. Still have the problems. It stucks at the gear symbol and i cant find resp. edit the english translation.

    Please help.

    Greets.

    #418946

    tremimi
    Participant

    This error occured as i work on the site (private area)

    #419083

    Hello,

    Please update all the plugins in Appearance > Install plugins. Then deactivate all the plugins not related to the theme and WPML. Switch to the parent theme and check if you see any errors.

    I see this error on your site: https://gyazo.com/691cffbea39ae5b23aef0b08542de8ee

    If you have any questions please feel free to contact us.

    Best Regards

    #419678

    tremimi
    Participant

    Hello,

    the error you showed me is a message from the cookie banner plugin. It basically scans all sites on this domain so it detects if a service is not covered by cookie plugin.In german it says that it cannot scan the single product layout page. So here also an indicator that something is faulty…

    If i delete the translation in WPML this error is also gone. So please find the error. Again the problem: I cannot translate the single product in Woodmarts Layout Builder, if i try it doesnt generates an english version of this. I tried deactivate plugins but it remains with WPML and Woodmart.

    Please help, its been a while, we cannot generate english products..

    Could you also please delete the screenshot from your last answer, the domain is visible there…

    Greets.

    #419679

    tremimi
    Participant

    Addition: I also deleted the single product layout and created a new one to try if it works. It doesnt worked!

    #419680

    tremimi
    Participant

    Addition 2: There is another support topic which was created about the same problem 2 days ago: https://xtemos.com/forums/topic/translation-of-the-layouts-with-wpml/

    #419970

    Hello,

    Please deactivate all the plugins except these ones:

    Slider Revolution
    Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG
    WPML plugins
    Switch to the child theme and try to translate.

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    Best Regards

    #420647

    tremimi
    Participant

    Hello,

    i did it. Woocommerce is the troublemaker. If i click on “edit”, for example for “single products” i get a fatal error. It seems that WooCommerce is pushing it:

    I talked also with WPML and they comfirmed it.

    I get these errors:

    Fatal error: Uncaught Error: Call to undefined function Automattic\\WooCommerce\\Blocks\\BlockTypes\\wp_is_block_theme()
    in /var/www/clients/client1/web14/web/wp-content/plugins/woocommerce/packages/woocommerce-blocks/src/BlockTypes/ProductImage.php on line 161

    Call stack:

    Automattic\\W\\B\\B\\ProductImage::enqueue_data()
    wp-content/plugins/woocommerce/packages/woocommerce-blocks/src/BlockTypes/AbstractBlock.php:100
    Automattic\\W\\B\\B\\AbstractBlock::enqueue_editor_assets()
    wp-includes/class-wp-hook.php:303
    WP_Hook::apply_filters()
    wp-includes/class-wp-hook.php:327
    WP_Hook::do_action()
    wp-includes/plugin.php:470
    do_action()
    wp-admin/edit-form-blocks.php:252
    require()
    wp-admin/post.php:187

    Greets

    #420804

    Hello,

    We are glad you have found the reason of the problem.

    If you have any questions please feel free to contact us.

    Best Regards

Viewing 21 posts - 1 through 21 (of 21 total)