Home › Forums › WoodMart support forum › Following Topic #396801, Patch and newest Update not helped
Following Topic #396801, Patch and newest Update not helped
- This topic has 20 replies, 2 voices, and was last updated 2 years, 2 months ago by Elise Noromit.
-
AuthorPosts
-
October 8, 2022 at 6:07 pm #412116
tremimiParticipantHello,
i have the same problem as in #396801 mentioned. The patch and newest Update (7.0.2) does not help to get rid of the error.
Greets
October 8, 2022 at 8:04 pm #412128
tremimiParticipantCant edit English Layout version, critial error:
Error Details
=============
An error of type E_ERROR was caused in line 27 of the file /var/www/clients/client1/web14/web/wp-content/themes/woodmart/woocommerce/single-product/product-image.php. Error message: Uncaught Error: Call to a member function get_gallery_image_ids() on null in /var/www/clients/client1/web14/web/wp-content/themes/woodmart/woocommerce/single-product/product-image.php:27
Stack trace:
#0 /var/www/clients/client1/web14/web/wp-content/plugins/woocommerce/includes/wc-core-functions.php(345): include()
#1 /var/www/clients/client1/web14/web/wp-content/themes/woodmart/inc/modules/layouts/elementor/single-product/class-gallery.php(150): wc_get_template(‘single-product/…’, Array)
#2 /var/www/clients/client1/web14/web/wp-content/plugins/elementor/includes/base/controls-stack.php(2249): XTS\Modules\Layouts\Gallery->render()
#3 /var/www/clients/client1/web14/web/wp-content/plugins/elementor/includes/base/widget-base.php(609): Elementor\Controls_Stack->render_by_mode()
#4 /var/www/clients/client1/web14/web/wp-content/plugins/elementor/includes/base/widget-base.php(733): Elementor\Widget_Base->render_content()
#5 /var/www/clients/client1/web14/web/wp-content/plugins/elementor/includes/base/element-base.pOctober 9, 2022 at 7:25 pm #412241
Elise NoromitMemberHello,
Please provide the topic URL #396801
Please insert the site admin access into the Private content below the message area. We will take a closer look at the case.
Best Regards
October 26, 2022 at 3:55 am #416582
tremimiParticipantHere is the topic. Admin Access is in private section, please be careful, its a live site.
https://xtemos.com/forums/topic/layout-translation-stuck-in-progress-even-when-100-complete-wpml/
October 27, 2022 at 12:54 am #416814
Elise NoromitMemberHello,
Please sumbmit the FTP access so that I could submit the case to our developers for deeper investigation.
If you have any questions please feel free to contact us.
Best Regards
October 27, 2022 at 4:46 pm #416980
tremimiParticipantFTP Access in private area.
October 28, 2022 at 3:21 am #417049
Elise NoromitMemberHello,
Please check the access, we cannot log in.
Best Regards
October 28, 2022 at 6:48 pm #417224
tremimiParticipantHello,
check video.
It should work!Greets
October 29, 2022 at 2:26 am #417265
Elise NoromitMemberHello,
Thank you very much. I have submitted the case to our developers and they would check that.
We will let you know as soon as we have the suggestion.
Best Regards
October 31, 2022 at 5:54 pm #417686
Elise NoromitMemberHello,
Please check how it works now. The developers have checked.
If the problem remains, please describe the steps to reproduce the issue.
Best Regards
November 3, 2022 at 6:16 pm #418475
tremimiParticipantHello,
thank you.
This problem is maybe solved but the layouts builder is quite buggy at the moment. I cannot complete the translation, it is still never completed. Actually thats why i cannot edit the english translation of the single product page because there is none.
I created a video. Please check (private area).
Greets
November 4, 2022 at 7:03 pm #418764
Elise NoromitMemberHello,
Please try to delete this translation and create a new one from scratch, then check again.
If you have any translated content and can view it, save it as a template in the Elementor and then you will be able to insert it after you create the translation from scratch.
If you have any questions please feel free to contact us.
Best Regards
November 5, 2022 at 6:46 pm #418945
tremimiParticipantHello,
i deleted the translation and created a new one. Also i deleted the single product layout and created a new one and translated this. Still have the problems. It stucks at the gear symbol and i cant find resp. edit the english translation.
Please help.
Greets.
November 5, 2022 at 6:47 pm #418946
tremimiParticipantThis error occured as i work on the site (private area)
November 7, 2022 at 4:23 am #419083
Elise NoromitMemberHello,
Please update all the plugins in Appearance > Install plugins. Then deactivate all the plugins not related to the theme and WPML. Switch to the parent theme and check if you see any errors.
I see this error on your site: https://gyazo.com/691cffbea39ae5b23aef0b08542de8ee
If you have any questions please feel free to contact us.
Best Regards
November 9, 2022 at 4:22 am #419678
tremimiParticipantHello,
the error you showed me is a message from the cookie banner plugin. It basically scans all sites on this domain so it detects if a service is not covered by cookie plugin.In german it says that it cannot scan the single product layout page. So here also an indicator that something is faulty…
If i delete the translation in WPML this error is also gone. So please find the error. Again the problem: I cannot translate the single product in Woodmarts Layout Builder, if i try it doesnt generates an english version of this. I tried deactivate plugins but it remains with WPML and Woodmart.
Please help, its been a while, we cannot generate english products..
Could you also please delete the screenshot from your last answer, the domain is visible there…
Greets.
November 9, 2022 at 4:23 am #419679
tremimiParticipantAddition: I also deleted the single product layout and created a new one to try if it works. It doesnt worked!
November 9, 2022 at 4:25 am #419680
tremimiParticipantAddition 2: There is another support topic which was created about the same problem 2 days ago: https://xtemos.com/forums/topic/translation-of-the-layouts-with-wpml/
November 10, 2022 at 4:07 am #419970
Elise NoromitMemberHello,
Please deactivate all the plugins except these ones:
Slider Revolution
Elementor
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVG
WPML plugins
Switch to the child theme and try to translate.If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.
Best Regards
November 13, 2022 at 5:52 am #420647
tremimiParticipantHello,
i did it. Woocommerce is the troublemaker. If i click on “edit”, for example for “single products” i get a fatal error. It seems that WooCommerce is pushing it:
I talked also with WPML and they comfirmed it.
I get these errors:
Fatal error: Uncaught Error: Call to undefined function Automattic\\WooCommerce\\Blocks\\BlockTypes\\wp_is_block_theme() in /var/www/clients/client1/web14/web/wp-content/plugins/woocommerce/packages/woocommerce-blocks/src/BlockTypes/ProductImage.php on line 161
Call stack:
Automattic\\W\\B\\B\\ProductImage::enqueue_data() wp-content/plugins/woocommerce/packages/woocommerce-blocks/src/BlockTypes/AbstractBlock.php:100 Automattic\\W\\B\\B\\AbstractBlock::enqueue_editor_assets() wp-includes/class-wp-hook.php:303 WP_Hook::apply_filters() wp-includes/class-wp-hook.php:327 WP_Hook::do_action() wp-includes/plugin.php:470 do_action() wp-admin/edit-form-blocks.php:252 require() wp-admin/post.php:187
Greets
November 14, 2022 at 6:26 am #420804
Elise NoromitMemberHello,
We are glad you have found the reason of the problem.
If you have any questions please feel free to contact us.
Best Regards
-
AuthorPosts
- You must be logged in to create new topics. Login / Register