footer above picture remove or change

would you please let me know that footer above picture how to remove or change ,

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Hi wensen32,

Thanks for reaching to us.

Navigate to Theme Settings > General > Prefooter and click on Edit this block with Page Builder https://prnt.sc/iPLMIYvua242

Then, you can edit / remove footer content.

Please refer to the documentation for more details https://xtemos.com/docs-topic/set-up-footer/

Regards,

would you please let me know how can i remove the white space that prefooter (adjust full image), i`m trying whole day , would you please help me ?

thank you so much for your help , thank you again

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Hi Aizaz Imtiaz Awan. how are you today? i have done full image but there is still white space under the image, would you please help me ?

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Hi wensen32,

I can’t see that section on your site. Please provide URL of the mentioned page, so I can take a closer look.

Regards,

thank you for your help , here it is , a lot os pages like this

How do I set up the Mega menu? I have created the HTML Block mega menu and saved it with HTML Block for the dropdown, but the website is not coming up with the mega menu.

Could you please help me with this ? thank you so much for your help

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Hi wensen32,

Thanks for links.

Please add the below Custom CSS code to Theme Settings > Custom CSS > Global Custom CSS:

1. Footer spacing

div.wd-prefooter {
	padding-bottom: 0;
}

2. Mega Menu

Please follow this guide and create the mega menu https://xtemos.com/docs-topic/create-mega-menu/

Regards,

Hi hung Pham , thank you so much for your help , you are the expert，
I’m really sorry for interrupting your team all the time. I’d be really grateful if you could let me know if there are any other additional services from your team(Including SEO). I have many questions and spending much time for searching.

thank you so much again

Hello agian ,would you please help me with this ?

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Hi wensen32,

Thanks for reaching to us.

1. Top divider

You are using a Custom Single Product layout, which is built with WoodMart WooCommerce builder. Navigate to Layouts > Layout to edit Single product layouts and delete Divider widget.

In order to create button to jump to the section, you can use Button widget instead https://prnt.sc/V1gBDlRLw4Ek

2. About brand and Shipping delivery are custom tabs and can be edited via Theme Settings > Single product > Tabs: https://prnt.sc/bDOK7HP_6t7M, and About brand itself is enabled here – https://prnt.sc/lZIjdVnv0rS- but the info comes from the description of the Brand – https://prnt.sc/mMqzE–4q2B8

3. Sorry, we do not offer any paid customization services.

If you’re having any kind of issue, please let me know. I’ll do everything I can to help.

Regards,

Hi Huang Pham ,could you please help me more ?

1>; where i can find the divider widgets exactlly from single products page ?

2>; where I can find the Button widgets ? maybe elementor pro ? my single page I can`t find all those

3>; I using Bear uploading products ,and Description ,size , color not showing on single products page ,

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Hi, could you check the picture and help me with the issues?

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Hi wensen32,

To assist you in the best possible manner, I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.

Regards,

Hi Hung Pham , thank you so much for your help all the time ,

I have changed the layout and most problem are solevd

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can you help me with this ? thank you so much for your help

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Hi wensen32,

The admin link has been expired, can you please re-send the new one?

Regards,

thank you Hung Pham ,here it is

Hi Hung Pham

Would you please help me with that <The content area was not found in your page> ? when I open the products by <Edit with Elementor>,

thank you so much

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Hi wensen32,

First of all, I’m really sorry have taken long time to reply you.

1. Single Product

It seems you changed the content by yourself, please confirm me back.t

2. My account page

You should deactivate all plugins (except Required Plugins) and then reactivate them one by one. This makes it very easy to isolate the plugin causing problems.

3. The content area was not found in your page

Please follow this guide: https://elementor.com/help/the-content-area-was-not-found-error/

If you have any questions feel free to contact us.

Regards,

Would you pelase give me some idea . I like the layout template and I want to add many products with different content. I want to know that which way an effective way to add new products on the shop，thank you so much for your help

Hi wensen32,

Sorry, but your question is a bit unclear to me. Please describe in more details, this will allow me to thoroughly investigate and address your concerns in a more efficient.

Regards,

hi could you please help me with this ? thank you so much

1> where I fix the notice at bottom area ?
2>where I adjust the size for the mobile?

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Hi wensen32,

1. It’s WooCommerce notice, please refer to this article to edit the message https://woocommerce.com/document/woocommerce-customizer/store-notice/

2. You can edit Promo popup via Elementor https://prnt.sc/-OQyg4RgOYHy > switch to Mobile editor and change font-size on mobile https://prnt.sc/zXWRVwL7Ywvj

Regards,

Hi Hung Pham :

1> Could you please adjust the Register page and connect with registering?
2>where I can fix that left top bars? can you help to change or let me know how ?
thanks so much

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Hi there! Could you help me with something real quick? I’m trying to figure out how to delete the line that shows up when you scroll down and there’s a line under the sticky main menu. Thanks so much!

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Hi wensen32,

First of all, I’m really sorry have taken long time to reply you due to the weekend.

1. I’ve fixed your issue. Please check your site again.

2. Navigate to WoodMart > Header builder > edit default header (highlighted star icon) or you can go through the admin bar directly https://prnt.sc/Ct9ehRDvvDV9 and you can edit header information.

Please refer to this article https://xtemos.com/docs-topic/woodmart-header-builder/

3. Please add the following Custom CSS code to Theme Settings > Custom CSS > Global Custom CSS:

.whb-sticky-shadow.whb-sticked div.whb-main-header {
    box-shadow: none;
}

Regards,

thank you so much for your help
some more questions ,would you please help me again ? thanks so much

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how i connect with email for Register ? thanks

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Hi wensen32,

1. Shop page

Navigate to Theme Settings > Product Archive > Products Grid > Choose Products columns on desktop. https://prnt.sc/clY5M7M1fRiY

2. Email

– Please ensure that your website’s server is properly configured to send emails. Sometimes, web hosting servers require specific settings to enable outgoing mail functionality.

– Check if the email functionality is being blocked by any plugins or server settings. If you are using any security plugins, make sure they are not interfering with the email sending process.

– Consider using SMTP (Simple Mail Transfer Protocol) for sending emails. This often increases the reliability of email delivery. You can use plugins like ‘WP Mail SMTP’ or ‘Easy WP SMTP’ to configure this.

– If you are using a third-party email service for your emails, please verify that all the necessary DNS records (like SPF and DKIM) are correctly set up to ensure email deliverability.

– Lastly, it might be helpful to check your server’s mail logs to see if there are any errors or issues that could be preventing emails from being sent.

Best Regards.

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