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Footer and cookie policy broken, highlight behind cart item
- This topic has 9 replies, 2 voices, and was last updated 4 years, 5 months ago by Elise Noromit.
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AuthorPosts
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June 15, 2020 at 2:59 pm #203652
Jessica AndroliakosParticipantHi there – please can you help me fix the footer on my website and fix the cookie policy pop-up and the cart item that is highlighted?
Attachments:
You must be logged in to view attached files.June 15, 2020 at 3:16 pm #203662
Elise NoromitMemberHello,
Thank you very much for choosing our theme and for contacting us.
Please create an HTML block with the content in WP bakery page builder and insert the shortcode of the block into Pre-footer area https://xtemos.com/docs/woodmart/html-blocks-2/
2. This is search form the Header builder is broken. Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, if the problem remains, leave the plugins not activated and provide the site admin access to the private area.
3. You can change the colors in the Theme Settings > Styles and colors.
Best Regards
June 15, 2020 at 6:25 pm #203683
Jessica AndroliakosParticipantHi thank you so much for your help. I have followed your instructions. I have a couple of issues still.
1. Please see that the search from the header is still broken at the bottom of the page (I have deleted it form the header builder for the time being but the problem is still there)
2. The cookies policy is still jammed in the bottom left of the page.
3. How do I get the cart icon to show up?
4. Shop page the images are overlapping the buttons and the filters for the page
5. The checkout page the Qty boxes are too wide and don’t line up with the ± buttons
Please can you help me fix these things?
Thank youAttachments:
You must be logged in to view attached files.June 15, 2020 at 9:30 pm #203710
Jessica AndroliakosParticipantIn addition I am also having an issue with the image hotspots, the hotspot I created on the Contact page was working a few days ago but is not working any longer.
I am trying to add hot spots on the FAQ page, when you hover over the image there is now just one big green block. The map on the contact page is now having the same issue.
Attachments:
You must be logged in to view attached files.June 16, 2020 at 10:02 am #203902
Elise NoromitMemberHello,
Please make the full backup of your site and reinstall the theme. If you need help in the theme reinstalling, let me know. I will help. Make the full backup of your site.
Best Regards
June 16, 2020 at 10:33 am #203911
Jessica AndroliakosParticipantHello Elise
I have done so. The same problems are still there please help me.
June 16, 2020 at 11:26 am #203942
Jessica AndroliakosParticipantI have set up a new staging environment and deleted ALL data and started completely over and the same issues still persist. The problem is with your theme files and css. Please fix ASAP. I am under pressure to get a website up and running by tomorrow.
June 16, 2020 at 12:03 pm #203957
Elise NoromitMemberHello,
You have disabled almost all the styles in the CSS Generator. https://prnt.sc/t0pyqb and https://prnt.sc/t0pz60 You need to enable them again and resave the file or disable in the way it would not break the site functionality. https://xtemos.com/docs/woodmart/css-generator/
Best Regards
June 16, 2020 at 12:42 pm #203971
Jessica AndroliakosParticipantOh thank you Elise! It’s always something terribly obvious. Thank you so much for your help!
June 16, 2020 at 1:15 pm #203988
Elise NoromitMemberYou are welcome! If you have any questions please feel free to contact us.
Best Regards
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AuthorPosts
Tagged: cart item, cookie policy, footer, image hot spots
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