Home Forums WoodMart – Premium Template Footer and cookie policy broken, highlight behind cart item

This topic contains 9 replies, has 2 voices, and was last updated by Elise Noromit Elise Noromit 4 months, 1 week ago.

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • #203652

    Hi there – please can you help me fix the footer on my website and fix the cookie policy pop-up and the cart item that is highlighted?

    Private Content Hidden
    Attachments:
    You must be logged in to view attached files.
    #203662

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please create an HTML block with the content in WP bakery page builder and insert the shortcode of the block into Pre-footer area https://xtemos.com/docs/woodmart/html-blocks-2/

    2. This is search form the Header builder is broken. Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, if the problem remains, leave the plugins not activated and provide the site admin access to the private area.

    3. You can change the colors in the Theme Settings > Styles and colors.

    Best Regards

    #203683

    Hi thank you so much for your help. I have followed your instructions. I have a couple of issues still.

    1. Please see that the search from the header is still broken at the bottom of the page (I have deleted it form the header builder for the time being but the problem is still there)

    2. The cookies policy is still jammed in the bottom left of the page.

    3. How do I get the cart icon to show up?

    4. Shop page the images are overlapping the buttons and the filters for the page

    5. The checkout page the Qty boxes are too wide and don’t line up with the ± buttons

    Please can you help me fix these things?
    Thank you

    Private Content Hidden
    Attachments:
    You must be logged in to view attached files.
    #203710

    In addition I am also having an issue with the image hotspots, the hotspot I created on the Contact page was working a few days ago but is not working any longer.

    I am trying to add hot spots on the FAQ page, when you hover over the image there is now just one big green block. The map on the contact page is now having the same issue.

    Private Content Hidden
    Attachments:
    You must be logged in to view attached files.
    #203902

    Hello,

    Please make the full backup of your site and reinstall the theme. If you need help in the theme reinstalling, let me know. I will help. Make the full backup of your site.

    Best Regards

    #203911

    Hello Elise

    I have done so. The same problems are still there please help me.

    #203942

    I have set up a new staging environment and deleted ALL data and started completely over and the same issues still persist. The problem is with your theme files and css. Please fix ASAP. I am under pressure to get a website up and running by tomorrow.

    #203957

    Hello,

    You have disabled almost all the styles in the CSS Generator. https://prnt.sc/t0pyqb and https://prnt.sc/t0pz60 You need to enable them again and resave the file or disable in the way it would not break the site functionality. https://xtemos.com/docs/woodmart/css-generator/

    Best Regards

    #203971

    Oh thank you Elise! It’s always something terribly obvious. Thank you so much for your help!

    #203988

    You are welcome! If you have any questions please feel free to contact us.

    Best Regards

Viewing 10 posts - 1 through 10 (of 10 total)

You must be logged in to reply to this topic.