First of all, I apologise if I can’t explain myself correctly in Portuguese
I’ve configured everything correctly for sending products and the free shipping bar appears according to the zones of the registered customer.
However, I have products that I can’t have free shipping on due to their weight, although in value they are covered by free postage.
To exclude these products from free shipping, I use this plugin – https://woo.com/products/conditional-shipping-and-payments/ -,
and if I have the bar deactivated, everything is fine, when I want to buy these excluded products, I add them to the shopping basket and when I go to it, only the traditional shipping methods appear, such as the carrier, the postal service and in-store pick-up, while the free postage is hidden.
The problem is that when I have the bar activated, everything works as it should and as explained in the previous paragraph, the problem is that the free shipping bar continues to appear, as does the success message that the customer is entitled to free postage.
Regards