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Frontend doesn't update

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #348400

    Nube2021
    Participant

    Hello, I have purchased Woodmart today and already installed and configured it. Unfortunately, when I modify the header in the header builder or change to another header layout, nothing happens in the frontend. It is definitely saved in the backed but, as I said, the frontend stays as it is. The same also happens with the promotion bar at the very top.

    #348403

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please deactivate all the plugins except these ones:

    Slider Revolution
    WPBakery Page Builder or Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards

    #348414

    Nube2021
    Participant

    Hello, unfortunately, it didn’t help. Please see the credentials in the private content.

    #348490

    Hello,

    Here is the default header: https://gyazo.com/fb65ba5f06b83f04e28987409b26a36e as I understand you edit it, and this is the header set individually for the home page: https://gyazo.com/d560ba7056eb941ae354d17b7af6ba1c

    You are just editing the wrong header. WoodMart allows the creation of different headers for different pages. https://xtemos.com/docs/woodmart/header-builder/set-different-header-specific-page/

    If you have any questions please feel free to contact us.

    Best Regards

    #348572

    Nube2021
    Participant

    Thanks, this helped! Awesome Theme!

    #348698

    We are always happy to help you, write to us when you have any difficulties or issues with our theme.

    We would be grateful for 5 stars rate on http://themeforest.net/downloads in case you are satisfied with our theme and customer service

    Thank you in advance

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Viewing 6 posts - 1 through 6 (of 6 total)

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