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Grocery menu and sliders are not showing on most browsers

Viewing 6 posts - 1 through 6 (of 6 total)
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    Posts
  • #369258

    thirstyrunner
    Participant

    Dear support,

    I installed the theme and choose the grocery demo content. However, the grocery menu and sliders do not show up in Chrome or Firefox, nor on mobile browsers they only appear in Microsoft Edge. I tried three different installations already. Please check the links below and let me know what is the solution for this.

    http://wailg18.sg-host.com/
    Admin access to the above link
    Username: xtemos Password: PIq)DsvIqFfh66VdSNZ5402t
    http://wailg19.sg-host.com/
    http://wailg20.sg-host.com/

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    #369276

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please insert the site admin access into the Private content below the message area. We will take a closer look at the case.

    Best Regards

    #369504

    thirstyrunner
    Participant

    Thank you for reaching out to me. I inserted. the site admin access into the Private content

    #369796

    Hello,

    The problem is caused by incorrect HTTP and HTTPS configuration: https://domain.com is the actual site URL, however, http://domain.com is used in Dashboard > Settings > General. In this case, it is necessary to configure URLs correctly.

    If you have any questions please feel free to contact us.

    Best Regards

    #370631

    thirstyrunner
    Participant

    Dear support,

    We fixed the SSL issue but we still have the same issue. Any other solution?

    #370901

    Hello,

    Can you reinstall all and either try to upload all from scratch or give me net WordPress installation access, I will help. Please advise the builder you want to use and the demo you want to upload?

    Best Regards

Viewing 6 posts - 1 through 6 (of 6 total)