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Having trouble with some pages

Viewing 13 posts - 1 through 13 (of 13 total)
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  • #666896

    xtemos.backing633
    Participant

    Hi, some of my pages are working but theres a problem because theyre not loading icons of the menu and the shop or any icon that is usually working on my site.

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    #666982

    Luke Nielsen
    Keymaster

    Hello,

    In the Console we can see such an error – https://prnt.sc/f9oSRMEetwtX

    It means that HTTP and HTTPS configuration is incorrect: https://domain.com is the actual site URL, however http://domain.com is used in Dashboard > Settings > General. In this case it is necessary to configure URLs correctly.

    Kind Regards

    #667000

    xtemos.backing633
    Participant

    Hi luke ive seen the Dashboard > Settings > General, and urls are configured correctly on https://, but still pages are bad. see attachment.

    Regards

    Attachments:
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    #667078

    Luke Nielsen
    Keymaster

    Hello,

    Send me access to the admin panel and confirm the permission for plugins deactivation and switching to the parent theme.

    Kind Regards

    #667130

    xtemos.backing633
    Participant

    find login on attachment

    #667191

    xtemos.backing633
    Participant

    Hi, also ive come accross a problem that has just been when i updated and apply all recent patches, on mobile, my hamburguer menu just doesnt work properly, it just stays on same page and only sends an “#” next to the page where im in, but doesnt lead to nowhere.

    I HAVE SOLVED THIS

    #667218

    Luke Nielsen
    Keymaster

    Hello,

    While the site is loading, the menu cannot be opened because not all necessary scripts have finished loading.

    In general, optimize the website as per our article – https://xtemos.com/wordpress-performance-optimization-the-ultimate-guide-in-2021/ to make the site load faster.

    2. Do you mean that you have solved the previous issue with icons?

    Kind Regards

    #667223

    xtemos.backing633
    Participant

    No, the icons is still not working on the pages i sent, what i solved is the menu. Thanks!

    #667268

    Luke Nielsen
    Keymaster

    Hello,

    The issue is in the 3rd party plugins, some of them blocks our file with icons. Also, white testing, you have changed access – https://prnt.sc/F5IaM_60kkW3 so I didn’t enable back all plugins.

    Please disable all plugins except these ones:

    Elementor
    Woodmart Core
    WooCommerce
    Enable the Parent theme

    Then activate the plugins one by one, checking the issue to detect which one causes the problem.

    Let me know the result.

    Kind Regards

    #667269

    xtemos.backing633
    Participant

    hi , see private

    #667323

    Luke Nielsen
    Keymaster

    Hello,

    The issue is in the wrong links – https://prnt.sc/ClmoqY-MRQJ8 the links are with mistakes and that is why there are no icons shown.

    E.g. correct link – https://www.motoredge.mx/formas-de-pago/ (with www)

    Kind Regards

    #667369

    xtemos.backing633
    Participant

    hi luke, thanks for the help.

    #667568

    Luke Nielsen
    Keymaster

    Hello,

    Add the below list of JS exclusions to the cache plugin:

    jquery-?[0-9.](.*)(.min|.slim|.slim.min)?.js
    helpers
    clickOnScrollButton
    menuOffsets
    menuDropdownsAJAX
    offCanvasCartWidget
    offCanvasMyAccount
    mobileNavigation
    menuClickEvent
    menuStickyOffsets
    cart-fragments
    swiper
    singleProductGallery
    js.cookie
    imagesLoaded
    ageVerify
    magnific-popup

    Clear the cache and recheck the issue.

    Kind Regards

Viewing 13 posts - 1 through 13 (of 13 total)