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Header
- This topic has 13 replies, 2 voices, and was last updated 4 years, 8 months ago by
Elise Noromit.
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June 16, 2020 at 4:45 pm #204050
aainalingerieParticipantI am unable to edit or remove top header section. Kindly refer to the attachment
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You must be logged in to view attached files.June 16, 2020 at 7:58 pm #204072
Elise NoromitMemberHello,
Thank you very much for choosing our theme and for contacting us.
Your site is under maintenance, please provide your site admin access in the private area
The screen is not clear enough. You can check the Theme Settings > Shop page > Header banner. Disable it if it is enabled. Seems this row relates to the Header banner, but not sure I should see your site.
Best Regards
June 17, 2020 at 3:57 pm #204303
aainalingerieParticipantHello,
The header issue has been sorted. I have made the website live so that you can access it. On uploading the products I am unable to see product gallery images on the left side of the product page. On the shop page, the products listed are not fitting the frame kindly help me with the same as well. Also, help me know how do we add WhatsApp inquiry on the product page next to add to cart option.
June 17, 2020 at 10:01 pm #204375
Elise NoromitMemberHello,
Your site is still under maintenance https://prnt.sc/t1pgtg please provide your site admin access in the private area.
Best Regards
June 18, 2020 at 3:44 am #204399
aainalingerieParticipantHello,
I have provided you the admin access kindly check and reveert asap.
June 18, 2020 at 7:02 am #204441
Elise NoromitMemberHello,
You have images of thee different sizes. You need to crop them, please read and find out how to do that: https://xtemos.com/docs/woodmart/faq-guides/image-size-content-alignment-product-grid/
Best Regards
June 18, 2020 at 7:52 am #204459
aainalingerieParticipantOkay. Also reply to the other queries such as whatsapp enquiry. How do I create whatsapp enquiry on each product page
June 18, 2020 at 9:07 am #204491
Elise NoromitMemberHello,
HTML structure does not allow adding WhatsApp inquiry on the product page next to add to cart option by means of custom CSS. Such modification requires complicated Woocommerce code customization which is not covered by our support. Try to find a plugin.
We have social icons which can be added to the product page. You can configure the Social icons in the Theme Settings > Social Networks
Best Regards
June 18, 2020 at 10:28 am #204515
aainalingerieParticipantOkay. Alos, why is the product grid not displaying on the product page?
June 18, 2020 at 12:33 pm #204564
Elise NoromitMemberHello,
You can show related products in the Product page or you can add Product Grid to the Product page by means of Extra content block.
1. Create HTML block add the Product Grid element: https://xtemos.com/docs/woodmart/faq-guides/product-grid-carousel-element/
2. Insert the HTML block ID into the Extra content block. https://xtemos.com/docs/woodmart/product-page-options/#local_settings
Best Regards
June 18, 2020 at 3:46 pm #204626
aainalingerieParticipantBy the product grid, I mean the variation images which are displayed on the left-hand side of the main product image. Kindly provide proper support there is no proper response to any queries asked. Fr reference kindly find the attached image
Attachments:
You must be logged in to view attached files.June 18, 2020 at 3:49 pm #204633
aainalingerieParticipantI want to disable the additional information part on the product page. Kindl let me know what can be done. For reference find the attached file
Attachments:
You must be logged in to view attached files.June 19, 2020 at 8:24 am #204733
Elise NoromitMemberHello,
You need to add at least one image in this section of the product page https://prnt.sc/t2k49b
This Additional tab appears when an attribute is set to be visible on the product page: https://prnt.sc/t2kbx9
Also, you need to remove the weight.
Best Regards
June 19, 2020 at 1:17 pm #204829
Elise NoromitMemberHello,
I have to close this topic, if you need further help, please create a new one.
Best Regards
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