Header

Viewing 14 posts - 1 through 14 (of 14 total)
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  • #204050

    aainalingerie
    Participant

    I am unable to edit or remove top header section. Kindly refer to the attachment

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    #204072

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Your site is under maintenance, please provide your site admin access in the private area

    The screen is not clear enough. You can check the Theme Settings > Shop page > Header banner. Disable it if it is enabled. Seems this row relates to the Header banner, but not sure I should see your site.

    Best Regards

    #204303

    aainalingerie
    Participant

    Hello,

    The header issue has been sorted. I have made the website live so that you can access it. On uploading the products I am unable to see product gallery images on the left side of the product page. On the shop page, the products listed are not fitting the frame kindly help me with the same as well. Also, help me know how do we add WhatsApp inquiry on the product page next to add to cart option.

    #204375

    Hello,

    Your site is still under maintenance https://prnt.sc/t1pgtg please provide your site admin access in the private area.

    Best Regards

    #204399

    aainalingerie
    Participant

    Hello,

    I have provided you the admin access kindly check and reveert asap.

    #204441

    Hello,

    You have images of thee different sizes. You need to crop them, please read and find out how to do that: https://xtemos.com/docs/woodmart/faq-guides/image-size-content-alignment-product-grid/

    Best Regards

    #204459

    aainalingerie
    Participant

    Okay. Also reply to the other queries such as whatsapp enquiry. How do I create whatsapp enquiry on each product page

    #204491

    Hello,

    HTML structure does not allow adding WhatsApp inquiry on the product page next to add to cart option by means of custom CSS. Such modification requires complicated Woocommerce code customization which is not covered by our support. Try to find a plugin.

    We have social icons which can be added to the product page. You can configure the Social icons in the Theme Settings > Social Networks

    Best Regards

    #204515

    aainalingerie
    Participant

    Okay. Alos, why is the product grid not displaying on the product page?

    #204564

    Hello,

    You can show related products in the Product page or you can add Product Grid to the Product page by means of Extra content block.

    1. Create HTML block add the Product Grid element: https://xtemos.com/docs/woodmart/faq-guides/product-grid-carousel-element/

    2. Insert the HTML block ID into the Extra content block. https://xtemos.com/docs/woodmart/product-page-options/#local_settings

    Best Regards

    #204626

    aainalingerie
    Participant

    By the product grid, I mean the variation images which are displayed on the left-hand side of the main product image. Kindly provide proper support there is no proper response to any queries asked. Fr reference kindly find the attached image

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    #204633

    aainalingerie
    Participant

    I want to disable the additional information part on the product page. Kindl let me know what can be done. For reference find the attached file

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    #204733

    Hello,

    You need to add at least one image in this section of the product page https://prnt.sc/t2k49b

    This Additional tab appears when an attribute is set to be visible on the product page: https://prnt.sc/t2kbx9

    Also, you need to remove the weight.

    Best Regards

    #204829

    Hello,

    I have to close this topic, if you need further help, please create a new one.

    Best Regards

Viewing 14 posts - 1 through 14 (of 14 total)

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